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"The keys to access the room and elevator don’t work properly, it takes a while for it to read and take you to the right floor. The shower doesn’t have a door to close so the floor gets wet and it takes forever to dry up. "

"Room was boiling hot as the aircon didn’t work. I only realised this when I woke up. Told receptionist on check out and got the old “you should have come down and told us”. It’s not a big deal I was just letting them know. Just the lack of empathy or apology when this happens is a bit irritating. On the whole it’s a nice hotel. The pool is small. I managed to swim a bit but it’s about 5 strokes a full length. I wouldn’t stay for the pool if you want exercise. Location is great for the station"

"Great staff"

"Location is goo right near the train station and royal mile. Room was clean and comfortable. Good value for the price. Breakfast was a good buffet spread but pretty expensive at 18 pounds per person. The elevators were down while we were there and we did see some questionable characters in the lobby at night, but for the elevator and stairs it required a room key. The door did close a bit slowly behind you when taking the stairs unless you pulled it shut. "

"The staff was very nice and check in was easy. Room service was veey good but a little limited. The shuttle to the airport was very convenient! "

"Another great stay. Excellent location. Car park onsite nake travel so easy. Breakfast Excellent and staff helpful and pleasant."

"No tea and coffee in the room. We called reception and had to call again after one hour of waiting for it, even then it didnt get delivered to the room. "

"Great hotel , great location, clean rooms and great food "

"I enjoyed my stay, and is in a great area of Edinburgh. "