Khách sạn gần Thư viện Edward J. và Gena G. Hickox tại Springfield

"The room was clean, however, please be advised that there are shady characters walking around in the casino parking garage that were looking into people's cars. "

"The staff were friendly and accommodating. The hotel was clean. Didn’t get a chance to try breakfast. Only complaint is the weak water pressure in the shower. "

"This is the third or fourth Hilton Garden Inn that we've stayed at with our dog. He's a pro at hotel life, the Hilton Garden Inn definitely makes it easier than some hotels. This particular one has a small but very clean dog area outside of the hotel. They placed us on the second floor to get in and out easily but you couldn't take the stairwell outside without triggering a fire alarm. Seems odd to not have the option to take the stairs."

"Si estaba bien todo "

"The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

"We did mostly enjoy our stay. First off, all the staff that we met were pleasant and helpful, so that is most important. As far as our room goes, it was clean, but the toilet seat was super low as was the shower head. The room was not built for tallish people. We also didn't realize how close to the highway it was, so there is a lot of road noise. The free breakfast was pretty good, and the staff person that ran the breakfast was very friendly and efficient."

"Dishes and silverware were a little sparse, but overall fantastic stay with lots of room for activities!"

"Clean"

"The room was pretty clean & bed comfortable, for the price was excellent. The location is good."

"Place was awful. Didn't expect much at all, but far worse than I would have ever imagined. I plugged in the air conditioner and the outlet started to smoke Got a new room, should have gotten a different hotel Next room. Air conditioner couldn't be adjusted, the knob was broken. Turned on the microwave and blew a fuse. Tv wouldn't work"

"Everything was ok"

"The breakfast bar was nearly EMPTY at 815am. It was advertised from 6 to 10. I asked if they would provide more eggs, sausage and muffins and the staff said no. Thsre was ONE piece of toast, 2 bagels and 5 muffins left for us. "

"Breakfast was fair. Furniture and mattress need to be replaced. "

"If you are a parent of autistic children this is not the hotel for you. You can hear everything from the room upstairs which I had no issue with because I don’t complain since I know what it’s like but the manager came to my room and instead of politely asking me what was going on or if she can help me in any way or relocate me if it was needed but she did not do that instead her tone was cold and very dismissive. It’s understandable that noises bother people but I cannot do anything with my...

"I won't judge too harshly since they are remodeling and were recently sold. The next persons experience may be entirely different once that is done. "

"Everything was good, room was very clean and smelled good."

"Clean and the staff was pleasant!"

"The place was dirty, smells bad and when I told the front desk person told me they will send someone to clean the room they never did"