Search Hotels Near MassMutual Center, Springfield

"- The location is ideal because it makes going places easy with a walk! - The hotel itself doesn’t appear to be up to date but the room we stayed in was very modern. The room was large, comfortable and very clean. The hotel elevator is small and there are two side by side. - The parking is very small but another lot is offered about another block away. - The pool was small but my 3 kids enjoyed it. It wasn’t sparkling clear but wasn’t foggy either - the pool towels are the size of bathroom hand towels and very thin. They work for drying off children but not adults lol - Breakfast options were good. There were hot meal options that included Omelets, turkey and pork sausages, pancakes, warm Cinnabons along with fruits, cereal, yogurts. Coffee was great and there was milk and juice options offered too. - The staff I interacted with were very pleasant and when I needed more towels for my room, they helped quickly. I would stay again with my family."

"I never went "

"The housekeeping staff was not very friendly. I asked for something to use to wipe down my surfaces in the room because I had handprints in like sticky stuff on them and they will not give me anything. The room was kind of dirty and housekeeping walked right by my room each day I was there. I didn’t even ask me if I needed anything and they have attitudes all over her face so I decided not to engage and ask them for anything else."

"I had an overall okay stay here. It was the che"

"Great place"

"The key cards became deactivated easily"

"Very good stay"

"Hot breakfast was not very good "

"Rooms are incredibly outdated and need to be refreshed. Wall paper peeling, yellowing of the ceiling and walls, and scuffed up furniture. Very overpriced for what we paid. "