Search Hotels Near Eichgraben Church, Eichgraben

"One of the best customer service I have experienced"

"Wonderful staff, terrible mattress. My reservation was for a queen bed and we got a very small bed."

"No AC and noisy outdoors with windows open"

"I really liked the design of the hotel, unfortunately sometimes it lacked functionality. It was not possible to lock your room when inside, the AC was not working in the room, it was extremely hot, stuffy (and it was in March) the receptionist advised us to open the window, with the promise of sending maintenance the next day. Nobody came though. The check-in process was tedious, I do not understand why the agent does not write down all your personal details into the system, instead the guest has to do it on an tablet as the agent is just watching you. The check-in process was anything but smooth. The bed was really comfortable, nice linens, large and working Smart TV with Chromecast. On the other hand I found a bobby pin and a hair band in the shower next to the shower gel, the dust was visible on some surfaces. There is no telephone in the room, so you have to go down every time when you have a problem. When it comes to the location, it is quite central, but also with many homeless people on its vicinity, drunk people drinking at 7 AM on Sunday."

"Great location for cafes and so close to the train. The hotel was clean. I was unaware that this hotel charged per person, and I was dismayed when I had to pay an extra €150 because my husband was there - but they didn’t change my room… I’m confused what the extra money is for. A female at the front desk was unreasonably cold, and made us wonder what attracted her to the hospitality field. We are not going back to this hotel. "

"Lovely hotel, ideally situated in the heart of Vienna close to all the major attractions. Efficiently run, very clean and well managed hotel."

"The best location, just a short walk to the Schönbrunn palace and to local train and very courteous staff. Highly recommended hotel!👍"

"Very good breakfast, with a lot of choice of products. The position is good, in front of metro station. Clean and comfortable room."

"The rooms are nice and renovated and modern. The front desk staff was very nice and helpful. "