Search Hotels Near El Capitolio, San Juan

"Los baños necesitan restauración."

"The place is beautiful but the staff needs to be trained. The room sheets were dirty and the room not 100% clean.took like 45min to replaced it and I went to the counter after several calls. The receptionist took like 45.min to check in at 2am The bar.need.more waitress... But the pool was very polite and the ruby was.exceptional. same with the valet guys. Overall was ok for us!!"

"La piscina me encanto. No me gusto un olor que llegaba de una planta que estaba prendida para el lado de mi cuarto. Olia a gasolina quemada."

"The staff were very attentive and friendly, and the location is close to everything. The only thing they should improve is the cleanliness in the pool area; there were plastic cups in the pool, and the floor where the sun loungers are located had mud between the bricks."

"Great service"

"The air conditioning was very loud. There was no remote control for the TV. Ceiling fan did not work."

"Está un poco deteriorado."

"The view was by far the best of it all. Absolutely beautiful. Definitely should have a microwave in every room. Would be better with another chair or recliner chair. Definitely need to update the tv to a smart tv. Overall all staff were excellent with everything. Thank you. God bless 🙌 "

"We had delays and contacted the hotel to let them know we will be coming a day later. Hotel never sent a code to enter the facility. There is no direct contact to management. We were taken for our money and never stayed in the hotel that we booked on Expedia. This facility needs to be reported and investigated. Do not book a reservation here you will end up stranded on the street. We had to book other hotels for the rest of the week. I will be looking for a refund."