Search Hotels Near El Capitolio, San Juan

"Room had ample space, bed was very comfortable, appreciated the 24/7 access to coffee and filtered water. Staff was super friendly "

"I have stayed here 3 times; I highly recommend. Very walkable to shops and restaurants. Staff is very friendly, providing exceptional customer service. I have never had an issue staying here. "

"The floor/carpet was super dirty."

"Amazing "

"We stayed for 4 nights. The bed and room were clean and comfortable. The TV was nice and worked great with Netflix and other apps. Great air conditioning. The front desk agents were nice and easy to reach. Free parking was appreciated. Those are the only positives I can come up with. There isn't hot water in the showers. It gets like room temperature at best. I complained to the front desk but they just told me to let it run for a long time to see if it would get hot. It never did. They did offer to send up a maintenance person, and I let them try to fix it one time. No improvement. Based upon the number of reviews that say there's no hot water, I'm pretty sure they can't do anything and it's actually just a problem with the way that the solar hot water system is set up. Unacceptable for the price of the hotel room. The hotel is next to a night club so you can hear loud music and people yelling until early morning hours on the weekend. The Wi-Fi is slow and unreliable. It's in a pretty bad location, too. For one, there really isn't anything to do in the area. There are a couple restaurants, but those that are open have very limited hours. Additionally, the area seems to be a bit unsafe. I'm not just saying that as a sheltered American, some of the locals we spoke to said to be careful because we were staying in an unsafe area. The rooms themselves are behind a locked gate and a locked door to get into the building, so that helped us feel safe in our hotel room."

"The hotel was very nice and the staff were plessant "

"Everything was great except the person at the front desk when we checked in went on and on how many Hilton Honors points we would receive from our stay, and encouraged us to charge everything on the property to the room so we would receive 2X points. So we spent over $1,300 on the property in four days just for that reason when we could have gone elsewhere, only to find out our stay was ineligible for Hilton Honor points since it was booked through Expedia. When I brought this miscommunication to Hilton’s attention, they basically replied “So sad, too bad.” "

"Beautiful place, great location and awesome staff. Near the National Parks, restaurants and shops. Only downside is lack of amenities. Regardless, we would definitely stay again. Highly recommend!"

" The motel is very old and poorly maintained. There is no elevator, so be prepared to carry your luggage up three flights of stairs, which is inconvenient. A nightclub located just steps away from the building plays loud music late into the night—until around 6 a.m. on Fridays—making it difficult to sleep. The surrounding area does not feel very safe, so guests should stay alert. Cleanliness was also a concern, as I found what appeared to be stains (possibly blood) on the inner bedsheets. On a positive note, the staff were friendly, although communication was a bit challenging due to limited English."