Khách sạn gần Vịnh San Juan tại San Juan

"Stayed in double queen bedroom, very clean, AC worked well. Had to ask staff multiple times for robes, towels, extra blankets, etc. Small fridge to store drinks but not leftovers. They took out $35/night for a "destination fee.""

"It was in an excellent location, in Old San Juan near the Princess Cruise Terminal. It was clean and our host was easy to contact when we got to the place. We had a little difficulty communicating before we arrived and we did not have the check in code until we contacted our host by phone. The air conditioning worked well. There was no TV but we did not need one."

"The front desk lobby employees were very friendly. The employees who were checking the rooms really did a great job and were very respectful and friendly."

"Air-conditioning worked well "

"The staff were helpful, informative, and incredibly welcoming! We arrived earlier than we expected and they offered to hold our luggage for us, while also giving us recommendations on places to eat or visit while we waiting for our room to be ready. They had a wonderful live piano performance in the lounge while we were served drinks at the bar. It truly made our visit so much more comfortable! I highly recommend this stay! "

"Excellent location. Room was awesome!"

"Very clean"

"Couple of issues: 1. Arrived at noon - checkin was 4pm…repeatedly told working on our room …checked in at 330 finally…. Not the best first impression - maybe HSK works on island time. 2. 1115 on Monday - Hsk staff(male) entered room to replenish shower soap - DIDNT knock and wooden sign was showing do not enter equivalent. This is unsafe…Pool small but comfortable - great view…on site restaurants ok …"

"It was not hot water in the shower and no shower curtain, not enough towels in the bathroom. "

"Five stars all around. We will be back."

"Everything was excelent"

"This is the perfect place to stay in Old San Juan. It is in the middle of everything, and is beautiful and comfortable in every way. We especially loved having coffee each morning outside on the terrace over-looking the park. "

"The property was close to main attractions and restaurants. The staff was friendly and helpful. My luggage arrived late and the front desk staff were very helpful and attentive. They immediately called me once it arrived and kept it safe. Overall a great stay! "

"The hotel is in the perfect location and well-maintained. It had good parking. The breakfast, which was included, was good. The pool and water park for the children is awesome. The staff was polite. The room was clean."

"Good air"

"When we checked in we had to call to get someone to check us in. They were prompt to arrive. During our stay there was never anyone at the front desk and all communication had to be online. One of the features advertised was a restaurant and was one of our deciding factors when booking but was never open during our stay. Even when we asked for a restaurant recommendation they referred us to the closed restaurant. This should be removed from their offerings. A room refresh is only available upon...

" Great location. No elevator is a drawback. "

"Excellent"

"Clean room, friendly staff!!"

"It was a wonderful experience—every detail: the staff, the food, the service, and the cleanliness. The staff was very friendly, especially those at the front desk. If we return to PR, I am absolutely certain that we will choose this beautiful hotel again."