Khách sạn Elgin

"I was not aware that the property did not provide towels and wash cloths. (I didn’t read the whole description. Lesson learned). When I called about it they directed me to a stash of towels in another building. He didn’t have to do that! Great customer service!"

"Breakfast good and rooms Clean "

"Hot tub was broke, wifi was down and the said it wouldn’t be up until after I left. Breakfast food was gross and cold. Front desk lady was rude "

"Nice amenities but property is run down."

"Don't stay here if you have high to average expectations for what a hotel should be. This property is in serious need of some TLC. Our room was dirty and run down. The elevator button on the 4th floor had a cover plate that was too small, so you could see the wires behind on one side, and the plate was taped onto the wall on the other side. Our lamp shades were dirty, one lamp was broken, the curtains were filthy, there was a crack in the ceiling, and the walls were dirty. Our room was...

"Spacious clean room. Friendly staff. Breakfast area was kind of a mess. We went down at 830 amd there was very little food left and the area was super messy."

"didn't do breakfast because of Mayo appointment and didn't park in hotel parking area because it is usually very crowded and difficult to utilize"

"Front desk staff was extremely helpful and courteous. The bottles of water at check in were much appreciated as was the hot breakfast. I would have given a 5 star rating if the lighting in the room had been better. It was very dim and dark with the window coverings closed. Maybe switch to LED bulbs? Also, there wasn't a working fan in the bathroom."

"Good"

"Can't come up with anything we thought needed improvement. We were very satisfied with the shuttle service to Mayo. So glad we didn't have to drive especially with the construction."

"Super clean and cozy. Quiet rooms. My new home away from home for work! PRICED RIGHT!"

"Great staff "

"Room: sheets dirty, clearly not changed bed, but made. When asked for new ones had to go get them. Breakfast: eggs were spongy and tasteless "

"Pool was not very nice looking and long hair floating in it grossed me out the room I was in the heater was very load I kept thinking semi’s were using there jack brakes or someone was plowing out my window beds not that comfortable pretty hard. I felt like someone was watching on a camera just a weird feeling wasn’t a fan for a young lady staying alone "

"Good breakfast, parking was nice, room was claen"

"Didn't have breakfast "

"We didn't do breakfast "

"I was itching all night,ended up sleeping on top of the blankets.Not sure if it was animal dander or bed bugs,but it was a tough night.We had a tournament all day and I was extremely exhausted due to lack of sleep."

"Room was clean and comfy. Hotel staff were nice and helpful. "

"The front desk person called hours prior to my stay to inform me that a king bed was no longer available due to reconstruction. I kept it anyway assuming we'd get 2 queens when he said it was a double. But it was one bed. The night was interrupted with noises from the heater in the room and construction sound in the early am. In the morning we went to get breakfast but everything was out. The waffle machine was empty, the juice was only water coming out. So we left. We will not rebook at...