Khách sạn gần Nhà nghỉ Elk tại Richmond

"Great"

"It was a very nice hotel, clean bright great space front desk was very helpful. Really enjoyed the property. Recommended if you need a place to stay while you're in the Richmond area."

"Good location but mediocre operation. Not a single thing stood out but plenty of unpleasant moments. Check in was unclear and could have been more welcoming. AC unit rattled all night. Stayed for three nights and not once was the room cleaned, sheets cleaned etc. (this was unacceptable for the price we paid), side doors to enter the property were unlocked which was a security hazard, billing was tricky, twice we were given the wrong bill. Not a fan."

"The room was fairly clean. The desk staff tried to help but we had a party of 4 & the hotel had no sheets or blankets for the 2 individuals using the pullout couch. I asked the front desk twice & they had no blankets available either night. Since then I’ve messaged the property manager twice and corporate once; it’s been over a week & no response. We had to buy our on blankets to stay at a hotel; seems like this should have been a basic amenity for the number of guests we booked for the stay."

"There was a loud exhaust fan in the bathroom that ran 12 hours a day that could not be turned off (it was on a hotel timer). It did not run at night, but from about 6 in the morning until 6 in the evening. Very disturbing. Who would design such a feature? I would never stay in the hotel again since I assume every room has the same feature."

"Although I am a fan of Hampton Inns in general, and perhaps I just got unlucky with my room, but the room (on a non-smoking floor) smelled of cigarettes upon entering. Later in the evening, the shower started dripping spontaneously, even after I shut it forcefully off. I tried calling the front desk but nobody answered. Ultimately the issue resolved itself somehow. The hotel is in a nice location and was otherwise fine, but I am not sure I would opt to stay here again—and I remain a fan of...

"It was clean and comfortable"

"Our stay at the Hilton Garden Inn Richmond had some true highlights, starting with a perfect, convenient location that made getting around effortless. The customer service was genuinely warm and attentive, and that made a real difference throughout our visit. That said, the property itself feels a bit older and could use some upkeep. In our room, we experienced a few maintenance issues that affected comfort: the tub would back up during showers, the sink had a noticeable leak, and some basic...

"Breakfast good staff friendly"

"Parfait. Déjeuner trop épicé. Sinon c'est parfait"

"Excellent services by the very professional staff. The room was very clean and very spacious. Breakfast was excellent. Very many choices . "

"No kitchenware. Bathrooms were not very clean. There was smell of weed."

"Dirty!! Unhelpful front desk! Lots of broken doors on my floor!"

"Roaches and mold smell in the hallway"

"Great people and nice stay"

"I do not thing it is right to charge for parking at a hotel that is not in a big city where parking is at a premium. This was a hotel near a mall - and to charge for parking is just wrong."

"Ac was not working. Not much help with late check in. Place was clean and close to everything."

"Breakfast room was clean and beautiful and serving dishes were kept full. The pool was very clean and our request for connecting rooms was guaranteed. The rooms were very clean, but the soap and shampoo were not sufficiently filled and we just about didn’t have enough"

"First off, I arrived at the hotel I was booked for, only to find out my reservations were move to another hotel because they overbook me. I arrive at the sister hotel, they had two rooms for me to choose from, room 222 and 214. After several attempts, I could not get access to room 214 so I proceeded to room 222 and this room was a mess, the bathroom had a huge patch of black mold above the shower, the lights did not work and it wreak of cigarette smoke, the room was clearly under construction...

"Breakfast was good. Could not use the pool, they said they couldn’t find the key. The bathroom toilet was loose, poor paint job and fixing a wall in the bathroom. The exit doors you had to go through down the halls to the rooms, slammed loudly at night and kept me awake. TV was hard to use. Price was higher than it should have been."