Search Hotels Near Short Pump Town Center, Richmond

"Clean and quiet , just what we needed! "

"I am a bit of a hotel snob at times but this one exceeded my expectations! Incredibly friendly staff, very clean and comfortable rooms. Love the area, felt safe and had lots of great food/shopping options. If we are in the area again we will definitely be staying here."

"The woman that checked us in was very friendly, helpful and kind. She gave us our Hilton Honors snacks, gave us a choice of floors and kept smiling even though it was late and she had been really busy. Clean, comfy room. Breakfast was pretty good...loved the mini waffles."

"Room and bath were clean and bed was very comfy. Check in staff was friendly, and breakfast staff were on point. Host Kennedy and lady chef provided top notch service. Both were very accommodating and spoke through smiles. We will definitely be back to see them."

"Hotel has pamphlets for food restos in the area. Went next door to the Burg, one hour wait, did not get served. Then we tried the pizza chain for a delivery"

"First time staying at the property. Booked it through Expedia. Staff at reservation desk asked for my card for incidentals. I swiped card, and signed when it was approved. Then called a manager about something and was showing him information on the computer through his phone. Then he asked me to swipe my card again, saying that it did not go through. I did and said that I hopes my card was not charge twice. He said it wasn’t. It was. I have two pending charges for incidentals in my card as I wrote this review. Room was fine. Shower mat had a stain on it someone should have seen. Parking and getting into hotel to check in is cumbersome. Location is good for food and such. "

"Second time I've stayed here. I was impressed with the morning and evening dining options. Being able to NOT have to leave for food or a drink, especially at the end of a long day, is worth it's weight in gold, especially when the room rate makes it accessible."

"The hotel was under construction and I wasn’t aware of it. It might help me to find a better place. Room appliance includes air conditioner and refrigerator were very noisy during the night and I haven’t seen such that noisy appliances before. They looked like old . "

"Breakfast were ok. Just basic stuff. Friday morning, some of the food were out. Staff added few foods. Room was clean. One side of king size bed was not firm. "