Search Hotels Near Elm Street Leash-Free Dog Park, Port Colborne

"Staff were very rude and not helpful. My toilet was leaking and sewage was all under the floor, hotel is not maintained well. Would not recommend to anyone"

"Great views. Of course. Highlight. The rest? Not so much. The finishings are terrible - spaces between the floor boards, very dirty grout in tub, the shower curtain looked quite dirty etc. The woman who checked us in was very nice. No offer to help with bags. Super steep stairs up. But that’s fine - they lock the thermostat! What?? Thankfully she came up and left it unlocked. We just wanted the stupid heat off they had far too warm. Lots of ants in kitchen on the counter. The owners response? It’s ant season…no offer to get an ant trap etc so the kitchen was unusable. The food in the restaurant was very good. No grab bar in shower. No mat for the floor getting out, tub very slippery. It didn’t seem very secure as the door barely latches but we bring a travel lock for the door so that wasn’t an issue. They don’t say they are luxury and they aren’t. The windows open which is awesome. The view is lovely. TV? Not really. They don’t even have Tubi or allow you to download it even tho it is free. So that was a bummer but the ships were our reason for being there and that did not disappoint. It is a perfect location and is generally what they say it will be. That comment about the ants was the last straw for me. If you want to watch ships, don’t need a nicely finished place to stay, are very mobile and do not need the above things, this would be a great choice. The ships are a must see. "

"This hotel was very clean, excellent staff and a great breakfast to start the day off. We will definitely stay here again."

"The staff, room cleanliness and layout."

"Room was clean, and beds were comfy"

"The parking was good, we stayed during a snowy time but the driveway was clear, the owners are very friendly and helpful. The beds were comfortable. The cleanliness was not quite what I had hoped for, but my standards are high bc I clean for a living. Nothing I couldn’t remedy however truthfully you shouldn’t have to clean your own room to feel comfortable. More attention should be paid to detail. Example the walls and corners in the bathroom and around taps. The kitchenette was great but again the coffee maker still had a used coffee pod in it from the previous guest and attention to detail like wiping out the cupboard dust and cleaning properly around the sink. Small details make a difference. Overall our stay was pleasant and what we expected. "