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"Lovely stay in the hotel for three nights. The room was spotless, with plenty of coffee, Tea, water and complimentary shower gels, shampoos etc. we ate in the hotel on the first night, and the food was lovely. My husband and I both had the fish and chips and I can recommend it. We had breakfast each day, which was freshly cooked, and great quality. I used the spa facilities. The pool was the warmest I have ever been in, it was a real bonus for me. It was also spotlessly clean and was lovely and calm and peaceful. The staff were very friendly and polite all around the hotel, and Ben in particular was keen to make sure that we had everything we needed to enjoy our stay. We will certainly be back soon! "

"All good "

"Lovely quality stay Everything and body was fantastic "

"Very clean and comfortable . Noisy metal plate on road outside clinked every time a car went over it but not a lot the hotel can do about that. Staff very pleasant right from check in to evening meal. Great location for shops and cathedral "

"The hotel itself is exceptional, the cleanliness, the food, the staff and the rooms are all fantastic. The gym however was very underwhelming, the pictures make it look great but it’s very worn tired"

"Excellent full English breakfast with great coffee and some fruit juices. Very cheerful and friendly staff. Booking in was easy and parking was £6 per day, paid inside reception. (Only rip-off with this hotel chain.)"

"No aircon controller in room, if it required changes someone had to come up and make the adjustment via a remote they brought with them and took it again when they left, so either you suffered a too hot or too cold room "