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"Staff were excellent "

"The hotel staff were lovely and despite having renovations underway it was relatively clean. The room was comfortable but there were no instructions on hiw to operate the air conditioning unit and it was almost innefective against the heat."

"Great way to be COVID-safe in London—we didn’t have to eat indoors at a restaurant once. The sink is hard to reach and the bathroom extremely small, but it was fine overall and just a few steps from the British Library, a grocery store, and restaurants with outdoor seating."

"Great hotel. Will recommend !"

"all staff encountered were pleasant, kind and helpful."

"The room was teeny tiny which was good for me as a solo traveller with only a carry on. If you're not ok with a small room this may not be the hotel for you. I loved it, I felt like I was sleeping in a ships cabin! The staff were great when I arrived before the room was ready they happily stored my bags for me. The location is within 2 blocks of a tube station and the area felt safe even when walking back from the theatre at night. "

"It’s a standard corporate hotel. Does what it says but the rooms are getting a little tired now"

"worth the money"

"I had an excellent stay. The location is perfect, close to Sheppards Bush tube station. The neighborhood has a few main attractions (Hyde park, Kensington gardens and palace, Holland park, Design museum) and and a superb selection of restaurants and shops. Breakfast was outstanding, with a wide selection and the staff was welcoming and very helpful. I cannot say enough good things about the wonderful option this hotel is. "

"Location was great and hotel was clean! "