Khách sạn Thurstaston

"The counter, breakfast staff were helpful and pleasant. What I did not like and should have made a fuss about was the evening meal. The fries were over cooked and hard. The onion rings had been cremated, dark brown and burnt. I left half the meal as it was disgusting. I thought then and hoped the morning breakfast wasn’t going to be the same. Luckily it was excellent, must have a different chef for evening and breakfast meals."

"Lovely location, great staff, Oak Room was really nice!"

"Check in was a bit antiquated. Paper and pen in the 21st century. Also 2 reception desks but with unequal queues. Bend linen a bit starchy, and of course they all use that industrial cleaner from sketchleys which smells terrible The towels smelt terrible as well It really should be that the linen and towels are cleaned with a domestic soap powder like aerial or bold, or with a conditioner like comfort so that customers get the wow factor of the room smelling like home rather than a hospital."

"We had a lovely time, just a few things that slightly dampened the experience. Need black out blinds in the family room as the light was streaming through until late and with the heat as well the children couldn't get to sleep until it went dark. The gastro pub food l would give a miss in future, very bland, dry and of poor quality but high prices. We would 100% come back though."

"EXcellent,5 star hotel come pub and restaurant.Thoroughly clean throughout,excellent choice of real ales, excellent varied menu,ultra clean super king bedroom,overlooking the Dee marshes,and nice views over to Wales!Our favourite place to stay locally,just an hour travel from Merseyside area.a.Well be back soon!"

"Enjoyed our stay with nice facilities and restaurant and lovely location"

"Close to shops, restaurants, etc. easy to find, plenty of parking, beautiful surroundings, kind and helpful staff, everywhere is clean, food is delicious."

"Pros: lovely breakfast, nice aspect to the room and comfortable bed. Staff are delightful Cons: bathroom is a little tired - mildew and taps not fully working - but workable. "

"Grubby, bad smell Ended up in a twin room even tho paid for King"

"We were unable to sleep in the room due to the fact it was too hot and had no air con, so we had to leave. If a hotel does not have air con it needs to be made clearer when making the booking, especially y in the summer time."

"Good facilities and really good size room. There were no spare pillows in the room (I don't want to have to ask), no toilet brush in the rest room which is fine if maid service makes a good job of cleaning the toilet; which they didn't. Beginning of mould in shower could have done with a deep clean in bathroom.No air conditioning in rooms really isn't good enough in this day and age. Also used for corporate clients/company retreats/training and they seemed a bit rowdy, need to actively manage...

"Lovely hotel. Great parking. Nice bar areas. Room standard hotel layout but loved the iron & ironing board already there. Beds comfy. Great 👍"

"Wonderful breakfast buffet."

"Easy check in, clean and basic room. Rooms look tired but everything worked."

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"Clean room,lovely staff. Thanks to the staff for a birthday message and deco in mi room,that’s very thoughtful and YOU ARE THE BEST.Much appreciated. Thank you.❤️"

"Excellent welcoming staff both in the Hotel and Spa."

"The reception staff were excellent so polite and helpful. Great classy hotel. Service is excellent in all areas. Room was very quirky but in a nice way . Very dark wallpaper lovely huge bed and linens. Breakfast was ok for free. Capuccino was delicious. Would we go back? Definitely just not for a long while as it is being restored in September so closed for a long time. Cant wait to see refurbed hotel . "