The experience was great, even before we arrived.
I rang a couple of weeks prior, asking if there was a possibility of leaving our luggage at the hotel, pre check in and the lady was so accommodating, understading that this would make our lives a lot easier as we were attending a stadium tour of Anfield at 3pm.
When we got the hotel just before 2pm, 3 of out 4 rooms were ready, and they were more than happy to provide us access, allowing us to store our luggage away, giving us even more peace of mind.
During the stay itself, we found the hotel to be clean, the bar was fab, and best of all the staff were so friendly and helpful.
I have already reccommended this hotel to friends, and will 100% use this hotel again, on my future visits to this wonderful city.