"What a lovely place to stay-beautiful and comfortable room, incredible service, and convenient location for our stay in San Carlos. We look forward to coming back!"
"Upon check in I was given room 117, the room did NOT have a door Lock just a sliding chain door guard. The neighboring hotel had LOUD guests and music blasting with dunk men talking extremely loud throughout the night. I requested a room change and was informed that there was no more rooms available. EXTREMELY disappointed with tis stay. The following morning I requested a clothing Iron which took 45 minutes for me to receive, mind you I asked to go to the front lobby to pick it up and was denied that option. I do not recommend this place."
"Rooms and property was very clean and spacious, the room we stayed at had the windows next to the hallway in the center of the buildings and was quite loud, there was a guest playing loud music in next to our window I had to go take care of it myself, security was not around, check out was fast"
"The toilet on the first room we got was not clean. They gave us a second room which had a terrible smell. The third one was ok but the mattress was hard as stone, on the breakfast we heard others complaining about the mattress as well."
"There were many, many rat traps around the property outside and we saw a rat in our room! It came out from under the fridge, looked at me, and then went back under the fridge. Gross!"