Khách sạn Empire

"We were going to Sleeping Bear Dunes so there really are not a lot of options for stays. The service was fast on the phone during business hours. I did not love that the after hour check-in requires taking a key from a public box for safety reasons. The pillows and bed were very uncomfortable. When we got to our room the heat was not on and the room was at 59 degrees, mind you it is 40 and dropping. We spent a long time trying to determine how to turn the heat on (it is not using the wall...

"Staff was friendly and helpful. Great spot to stay and hike the dunes. Empire and glen arbor are just a short drive away."

"Such a quiet and peaceful time on Glen Lake. Cloudy and cool but restful all the same."

"The hard boiled eggs and coffee were good didn't try any other breakfast items. Room only had a very small round stool, no chair. Doors are very loud when they close. Over all it was just ok."

"Didn’t like the breakfast.It was pretty basic no pancakes or waffles to cook ."

"The lady working breakfast in the morning was absolutely delightful and so kind. She really made a positive difference in our stay and we throughly enjoyed her conversation and helpfulness. Thank you to the kind staff and especially that kind lady! My only wish was that there was a fitness center!"

"The location was amazing, the staff was very helpful to first timers in UP Michigan, and it was in an great location."

"Clean room, bathroom and common areas. Was not a fan if the $100 security deposit. "

"Staff was nice hotel Was clean pool was nice"

"The dreaming for the TV was very poor"

"Nice location on the beach. Nehemiah at the front desk was super friendly and helpful. The breakfast options were many and staff was very good at keeping it stocked. Good location for getting around the peninsula. Lots of dining options nearby, at all price points. We had a 3rd floor Petite King room facing the beach. Bed was comfortable but be aware that the room in this category is very small."

"We loved our stay.. Room size was great & we appreciated having a shower without the tub. Parking was very convenient. Our only issue was lack of housekeeping.. Once from May 10-15.. It wasn’t absolutely necessary as there were plenty of towels, but it would have been nice to get creamers for the coffee without grabbing them from the lobby. Would definitely stay again."

"Maybe some updates to bathroom"

"Disappointed that ice machine on our floor was not working. Had to go to 1st floor. Very disappointed that we were unable to take showers. There was no hot water, in fact on the 2nd day it was cold. The whole shower assembly leaked and there was not much water pressure."

"Parking safe and easy, quiet hotel, breakfast was average for a hotel."

"Breakfast was continental style, and the room was cute and cozy. The beach front was relaxing and beautiful, and the staff was very friendly, and always willing to answer questions or help us out. "

"Beautiful property, rooms and beach. Pool and hot tub great and clean. Excellent, would stay again."

"Location excellent but property could use a refresh and some updates. "