6/10 - Được
Sihao
Đi cùng bạn đồng hành
21/12/2025
Thích: Sạch sẽ
I have been here 4 times. The first time was when they were just opening and I had good experience with the room and service. Since then things have fallen apart. Service hour and items are more and more limited while room rate doubled from 400 to 800 a night. This time, I called at 9:40pm to place in room dinning order and I wanted a pot of decaf coffee. The staff told me they dumped their coffee already and would not offer me a new pot. That’s not what I expected. If the advertised closing time is 10pm I would expect menu items be available at 9:59pm. The room came with a mini bar serving red wine and champagne but provided no proper glasses for them. We had to use water glass for our beverages. Lastly the salads we ordered in room gave both my wife and I funny stomach, not straight up food poisoning but uncomfortable feeling. The property seems to be short staffed which could explain all the above problems but they have been charging market rate for 4-5 star hotel in this region with considerable less service, so I don’t buy the notion of macroeconomic impact.
Sihao
Lưu trú 2 đêm vào Tháng 12, 2025