"First, know it is a motel with doors to the outside, in downtown Phoenix. That was not clear to me from the listing. Didn't feel particularly safe as a woman traveling alone but I was at least on the 2nd floor and not on the street. Stayed here after a canceled flight that was rescheduled for the next morning as airports near airport were full. If this is your situation, it is not the best choice. It is across from a nightclub that was so loud on a Sunday night it sounded like I was in attendance — could sing along with the words to songs if I wanted — until around 3-3:15a.m. When you pull up, the exterior isn't much, and the motel next to it was downright scary looking. The office/checkin area leaves a lot to be desired, bare bones, buzzer, smelled strange. Actual room was clean enough but very simply refurbished, though some effort to give it a little style. Two of four toiletries - shampoo, lotion, hand soup and body wash - in pumps were out. But of course didn't know this until already in the shower. Was fine for a night and I survived but will make it a point to not be back. "