Skip to Main Content.
List your propertySupportTrips
Member discount illustration

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign in
Sign up, it’s free
Feedback

Red Lion Inn & Suites Eugene

2.5 star property

Choose dates to view prices

Photo gallery for Red Lion Inn & Suites Eugene

Bathroom
Fitness studio
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Room options

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
599 E. Broadway, Eugene, OR, 97401

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Payment types at the property

Important information

Property is also known as

Sleep Inn Eugene
Sleep Inn Hotel Eugene
Red Lion Inn Eugene
Red Lion Eugene
Red Lion Inn Suites Eugene
Red Lion Inn & Suites Eugene Hotel
Red Lion Inn & Suites Eugene Eugene
Red Lion Inn & Suites Eugene Hotel Eugene

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Red Lion Inn & Suites Eugene Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 231 out of 1001 reviews
Rating 8 - Good. 407 out of 1001 reviews
Rating 6 - Okay. 215 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Make sure you get a room opposite the McDonalds drive through... noise all night.
Stayed 1 night in Jun 2020

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There is a lot of improvement needed in cleanliness. The floors were dirty, finger prints on the fridge and what I am most distraught over is what looked to be fecal matter embedded into the towels.
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what they seem. Potential thieves!

Room doesn't look like the picture. Bleach stains on the headboard and the floors weren't vacuumed. We accidently left a jewelry bag behind and they mysteriously didn't have anything turned in to lost and found. The housekeepers all said they saw nothing but why would they? Free jewelry. Save your money and go somewhere that the dayshift front desk person actually cares to wear a mask in a pandemic.
Stayed 2 nights in Feb 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2021

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harassment by other guests

Stayed 2 nights in Jan 2021

8/10 Good

terry

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2021

8/10 Good

Ericka, Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place, and the hot tub was fun. The rooms could use a bit of a remodle as they do seem a bit old, but for the most part it was good.
Stayed 1 night in Mar 2020

2/10 Terrible

Trish

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please save yourself! Don’t stay here!!!

Never stay here ! It’s so gross! Hallways stairwells look they have seen a vacuum! I booked a room with a jetted tub. I check into the room. No jetted tub and worse yet the room stinks so bad ! I never took off my mask and the urine smell made my eyes water ! Went to three front desk told them of the urine and no jetted tub. The said all the jetted tubs were out is service!
Stayed 1 night in Jan 2021

4/10 Poor

Rebecca

Disliked: Staff & service, property conditions & facilities, room comfort

Unfortunate stay

Check in was easy but once we got to the room it went downhill. The shower curtain rod was broken, the phone didn't work and there was a collapsed spot on the bed about where your shoulder goes and someone smoking in the next room. Told the front desk and they seemed to not really care. Will NOT go back!!
Stayed 1 night in Jan 2021

6/10 Okay

Gary, Reedsport, OR

Liked: Cleanliness
Typical older mid town motel. No special amenities.
Stayed 1 night in Dec 2020

6/10 Okay

Guest, Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Homeless people hanging around property who are disruptive to guests. Neighbors loudly taking & watching TV late @ night with dog barking. Management appeared to address issue of loud neighbors but not people outside loitering on property. Inside hotel was clean & nice with jacuzzi. Hot water for breakfast was only lukewarm. Comfortable bed. Refrigerator in working order. Window was unlocked when I arrived. Front Door slams loudly when closing. Bathroom has nice hot shower.
Stayed 1 night in Dec 2020

2/10 Terrible

Emily

Disliked: Cleanliness, property conditions & facilities, room comfort

Not staying here again

The first room we were given looked as though it had been stripped of amenities including the phone. There was also what appeared to be blood stains on the bed spread. We were given another room with a door that looked like it had been kicked it. - the lock was broken and without using the electronic key we were able to just jimmy open the door. By the time we got to the 3rd room we were exhausted. When my husband spoke with the front desk, the girl stated the were “going through renovations” 🙁 Also i tried to watch the news in the morning and had an error message on the tv telling me to call comcast (did they not pay the bill?!?) We will not be staying here again. It was a nightmare.
Stayed 1 night in Dec 2020

8/10 Good

Brandon, Roseburg oregon

Liked: Cleanliness, amenities
Having a tub with jets next to the bed was great! Sink in the bathroom was broke though, and for some reason the tv was not in high definition. Black out curtains on window was great if only it was two inches longer, let in a bunch of light.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

10/10 Excellent

CLYDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

4/10 Poor

Anne

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Maintenance is lacking

Great customer service, 3 of 4 lights missing in the bathroom and light fixture close to falling off the wall, bolt missing on toilet seat causing it to slide (dangerous), items on the floor that should have been picked up and/or vacuumed. Comfortable beds!
Stayed 1 night in Nov 2020

6/10 Okay

Benjamin

Disliked: Property conditions & facilities
Light out in bathroom, bar sink was loose, but bed was comfortable. In middle of remodeling
Stayed 1 night in Nov 2020

2/10 Terrible

Cindy, Salt Lake City

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is run down. The front doors don’t open so we had to physically pull them open. The first room they gave us was not clean. They sent us to a second room that had bugs in the carpet. Go somewhere else!
Stayed 2 nights in Oct 2020

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing people

This place is always clean and the people are so nice. Our flight got in early, and they were very accomodating to us with an early check in.
Stayed 1 night in Oct 2020

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

What's this now?!

The hotel is new but still doing construction.The night guy was a interesting type,He parked his skull covered car right in front of the front door of the hotel in the handicapped parking(no handicapped card or sticker on his car).They had to move me as the 1st rooms tv didn't work.The second room had painters tape on the ceiling and the air filter to the ac/heat was broken and partially stuck out of the unit so not filtering,gross!.Again there was a night manager and the parking is right out front of the office so despite that fact 2 cars windows were smashed out and robbed.How the night manager didn't see or hear that absolutely baffles me unless he was sleeping on the job or something.I actually was the one to point the smashed windows out to him as I noticed them returning from coffee.The nice breakfast I was promised by both the hotel and on the hotels.com site was not there at all I assume because of covid but no one mentioned that to me so another huge deal as I would have chosen a different hotel or asked for a discounted price..Over all,4 or 5 out of 10.
Stayed 1 night in Oct 2020

6/10 Okay

Alice

Liked: Cleanliness, room comfort

Not a bad stay but could have been better

The tissue box had three tissues only. Two lites by bathroom mirror and only one worked so difficult for hubby to shave and me to put on make-up. Vending machine for snacks would take fairly new bills. Room was clean. Bed and pillows comfy.
Stayed 1 night in Oct 2020

6/10 Okay

Simon

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Average hotel that could easily be improved.

Several pros and cons: Pros--good location on Univ. of Oregon campus, comfortable room, short walk to restaurants. Cons--mostly under the heading of management. Check-in guy was scruffy and charmless. Exterior had litter in the parking lot and mostly weeds for landscaping. Detailed cleaning needed throughout.
Stayed 1 night in Oct 2020

2/10 Terrible

Yuying

Stayed 1 night in Oct 2020

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020