"The personal attention and detail to the customer experience was superb. The staff was very friendly and caring, kind and easily approachable. The rooms were clean, functional and spacious. The accommodation process was easy and simple. The food choice and option, both for dinner and breakfast were carefully catered. Ratio of charge for service was very fair and optimal. "
"The personal attention and detail to the customer experience was superb. The staff was very friendly and caring, kind and easily approachable. The rooms were clean, functional and spacious. The accommodation process was easy and simple. The food choice and option, both for dinner and breakfast were carefully catered. Ratio of charge for service was very fair and optimal. "
"Residence Diana was a perfect place to stay. A short distance from the city centre, it’s a beautiful building, it was comfortable and immaculately clean, and the host was extremely friendly and helpful. "
"Residence Diana was a perfect place to stay. A short distance from the city centre, it’s a beautiful building, it was comfortable and immaculately clean, and the host was extremely friendly and helpful. "
"This is the best hotel I have ever stayed in. The food is amazing and its never ending if that’s what you like. The service is first class and the staff are wonderful: We are from Australia and the only “English” speaking visitors , however, this was not a problem for us as the staff all spoke English. The yoga and pilates is great and the saunas and pools are amazing. We also took advantage of the shuttles to walking areas and the free bus pass that is provided. The landscape and...
"This is the best hotel I have ever stayed in. The food is amazing and its never ending if that’s what you like. The service is first class and the staff are wonderful: We are from Australia and the only “English” speaking visitors , however, this was not a problem for us as the staff all spoke English. The yoga and pilates is great and the saunas and pools are amazing. We also took advantage of the shuttles to walking areas and the free bus pass that is provided. The landscape and...
"It is a little confusing on how to get to the hotel since it is in restricted car area, but the hotel is conveniently located within a couple of blocks of the main shopping area. Parking is available at an extra charge. There is a great trail right above the hotel. The owners are there to make sure that your stay is enjoyable and served a wonderful breakfast. You can ask for eggs cooked however you want them in addition to the continental breakfast. I highly recommend this beautiful...
"It is a little confusing on how to get to the hotel since it is in restricted car area, but the hotel is conveniently located within a couple of blocks of the main shopping area. Parking is available at an extra charge. There is a great trail right above the hotel. The owners are there to make sure that your stay is enjoyable and served a wonderful breakfast. You can ask for eggs cooked however you want them in addition to the continental breakfast. I highly recommend this beautiful...
"Tudo perfeito! Um dos melhores cafés da manhã que já tomei em um hotel. Vista do quarto maravilhosa. Tivemos um episódio desagradável: um funcionário no café da manhã foi muito rude com a gente. Quando chegamos no café, não havia ninguém. Escolhemos uma mesa e quando o funcionário nos viu, foi bem grosseiro dizendo que as mesas eram nominais e que não podíamos sentar em qualquer uma. Não tinha como sabermos dessa informação, pois quando chegamos ao café ninguém foi nos recepcionar."
"Tudo perfeito! Um dos melhores cafés da manhã que já tomei em um hotel. Vista do quarto maravilhosa. Tivemos um episódio desagradável: um funcionário no café da manhã foi muito rude com a gente. Quando chegamos no café, não havia ninguém. Escolhemos uma mesa e quando o funcionário nos viu, foi bem grosseiro dizendo que as mesas eram nominais e que não podíamos sentar em qualquer uma. Não tinha como sabermos dessa informação, pois quando chegamos ao café ninguém foi nos recepcionar."
"Frühstück war sehr umfangreich und lecker. Die Dame im Frühstücksbereich war umsichtig, freundlich und einfach nur toll. Auch die Zimmermädchen waren sehr freundlich und ordentlich. Das Wasser im Pool war eher zu warm zudem gab es gegen Nachmittag entweder sehr aktive Stechmücken oder beißende Ameisen. Gut, das kann das Hotel nichts dafür, für mich war der Pool dadurch leider eher tabu. Personal an der Rezeption war ebenfalls sehr freundlich und immer hilfsbereit. "
"Frühstück war sehr umfangreich und lecker. Die Dame im Frühstücksbereich war umsichtig, freundlich und einfach nur toll. Auch die Zimmermädchen waren sehr freundlich und ordentlich. Das Wasser im Pool war eher zu warm zudem gab es gegen Nachmittag entweder sehr aktive Stechmücken oder beißende Ameisen. Gut, das kann das Hotel nichts dafür, für mich war der Pool dadurch leider eher tabu. Personal an der Rezeption war ebenfalls sehr freundlich und immer hilfsbereit. "