Search Hotels Near Fabrefaction Theater Company, Atlanta

"The shower handle was broken and missing the backing that holds it on the glass door. It was just sitting in the hole and came completely off when I went to get in the shower. Notified the front but no one came to fix it. The white sheer curtain to the window was full of holes/ripped, and had brown stains all over it. The couch also had many stains on it, the walls were dirty and needed cleaning. Whoever was in charge of cleaning that room did a horrible job and should have noticed all of the things mentioned that needed repair and reported to management. I notified the front and showed them all the videos and pictures of the things wrong with the room and all they did was say sorry, did not try to rectify the issues. For $250 a night, I should have been offered some kind of refund or points towards future stays."

"Excellent and informative staff. Hotel was in walking distance to all my locations. I will be returning!! "

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"This property was beautiful. The staff was excellent. They catered to our every knee beautiful hotel beautiful staff Great Food we will be back."

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"Shops connected to hotel. Mattress very comfortable. Didn't feel like anything special but I slept very well. Buffet was good ($$). Staff was lovely. Didn't realize Polaris (rotating restaurant) was closed on Sundays. Would stop in on my next visit to Atlanta. I believe reservations are needed."

"We booked an upgraded room on a Sunday. When we arrived around 2 pm (an hour before checkin), the room was not ready. Normally at a Kimpton, the front desk manager would have gotten us in within 15 minutes which is roughly the time needed to clean a room. Nobody else was waiting. An hour later, the room was not available and we asked to speak with the manager. She got us into our room in five minutes and took our bags up since we had to run out the door. This was an unexpected and terrible experience. When we returned at 10 pm, there was NO front desk person and we needed toiletries. Operations were very disappointing."

"Linen smelled, carpet in room smelled and needed deep cleaning, “looked clean” but smelled otherwise; hotel staff notified. older hotel that needs to invest in commercial tower scent. Lobby smelt old"

"Front Desk was absolutely phenomenal! Extremely friendly and go out of their way to help you!"