Khách sạn Faisal

"Where to start here, the hotel itself on the face of it looks amazing, a grand reception hall, big bedrooms and swimming pools etc but that’s the facade. It’s in the middle of a nowhere desert , has limited restaurant service, poor food, no alcohol ‘allowed’ and unprofessional, poorly trained staff. The heightened security everywhere makes you anxious rather than reassured and unless you have a hire car there’s no escape as there is no public transport at all. Stay here is you like staying in a...

"Excellent service ... super clean rooms and pool, excellent food varieties... and the most importantly... super excellent staff. Kudos "

"Unbelievable stay at St Regis New Capital. Everyone and everything is at the best standard. I would give it more stars if I could. 100% recommend. "

"Comfortable room and great breakfast."

"Hotel was very clean with a good selection of food and facilities. The hotel and site is also very secure and safe. All staff were friendly and very helpful with anything I needed during my stay. Will definitely stay at this hotel again if visiting the area. "

"- Delays in check in over two hours - No Towels in the room - No hot water in the room ensuite - No pillow covers x 4 pillows - Room phone is not working - Unhygienic bedrooms & Toilets - Power Cut twice in same day in all the hotel - Bad smell in restaurant & it's air condition not working in very hot weather - Facilities like pool/billiards broken cues and table & with added charge - No double beds available in all the hotel as advertised but only two single beds available - Hotel advertised...

"Very clean hotel it was better than I expected.. nice staff quite and safe "

"Staff were so welcoming and the food was amazing, however the rooms and facilities condition was so poor and lacking a lot of maintenance which costed us time and hassle."