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"Kids friendly. Friendly staff. Overall amazing all inclusive resort "

"Riu has the most delightful and helpful staff . Love the hotel . Will stay over and over again ! However , my husband left his credit cards and bank cards and id’s in the dresser in the room . Who do I contact to have it shipped out to us ? "

"This hotel had just reopened, they were clearly not ready. The lifts don’t work or intermittently work when it comes to room we had to have two rooms first room had paint flaking away from the ceiling. Mosquitoes TV didn’t work. Phone didn’t work really bad. Second room better but again issue with mosquitoes Beach really long way way to walk no bar service on the beach in an all-inclusive hotel, swimming pool very noisy main pool and not clean. The other pool was very quiet and no atmosphere. The photos are nowhere near what you experienced unfortunately needs a major refit major refi very soon they should not have reopened. It was just not ready. it was that bad we went for 10 days after eight days after being woken up first thing in the morning when we were sleeping to ask us how our experience,on top of everything else this was the final straw and we moved hotels to the Iberostar The food was always cold always missing things very inconsistent. The Indian restaurant first time ever in my life Ive had the starter after the main course "

"The property was decent for the prices Nightly entertainment definitely needs improvement. The front desk staff was friendly but definitely not anywhere else "

"I didn’t get my room until 5pm and missed out on arriving early to enjoy the beach. The shower had hair on the walls and I called to get it cleaned and it never was cleaned. The part that really disappointed me was the rudeness of the women in the gift shop and a the person that delivered my room service. I made the best of my stay but was not happy overall. "

"Beware of the vacation club pressures. They will try to get you to attend an hour presentation to join their vacation club. The hour starts after breakfast IF you agree. "

"food satisfactory and staff pleasant"

"Book it! Simple as that. Everything was great during our stay "

"average"