Search Hotels Near Farmington Hills Ice Arena, Detroit

"The hotel was nice. I really like the dove products in the rooms and the staff were nice, my only bad takeaway was that jacuzzi jets didn’t really bubble and the chairs and floors were a little dirty. Other than that I would stay again"

"At check in i was tolf the pool was in order. It was 1030pm, i then said before we continue heck in are you sure that your pool will be open first thing in the morning. Like 6am. The night lady answered yes, but i could still refund you and you could go somewhere else. I asked a 3rd time are you sure the pool would be open. She assured me that someone was going to be there by 6 am to fix the pools. I had told them we had made the 5 hour dribe for my sons surgery the next day, and we booked this hotel due to the pool and hot, which both were not working.. again i was assured they would be. The next morning the pool and hot tub were nor working. The desk staff stephanie was helpful. But not much she canàß"

"Parking was okay. Trash and cigarette butts left in room plus bugs everywhere. Would never stay here again"

"Nice room, friendly staff, breakfast was good nice variety. Delicious Coffee. Quiet and comfortable."

"The staff was very nice & helpful & the entire hotel is clean & beautiful"

"Room was clean and updated. Staff was very friendly. "

"I was really disappointed with my stay. While the lobby is beautiful and gives a great first impression, the rooms do not live up to it at all. Our room was not clean upon arrival—there was hair in the shower and visible trash, dust, and dirt throughout the room, which immediately made us uncomfortable. The room was also freezing and never warmed up properly, making it hard to relax. Several amenities were either misrepresented or inconvenient. The hot tub was out of service; we were told only the jets were down and that we could still sit in warm water, but it wasn’t functioning at all. We also had to be let into the pool each time, which we were not informed about ahead of time and found inconvenient. Breakfast was another frustration. We were told it ran until 11:00 a.m., but it actually ended at 10:00. We missed it by five minutes despite having prepaid, which felt unfair and poorly communicated. The staff were mostly polite, though some interactions felt curt and not particularly welcoming. Overall, between the cleanliness issues, outdated rooms, broken amenities, and miscommunication, the stay did not meet expectations. Unfortunately, I would not choose to stay here again."

"I was given two rooms the first had hair in the bed when I pulled the covers back and the second had half a can of twisted tea sitting on the night stand. There were kids running around the halls and a guest came to complain and the manger said he didn’t see any kids. I saw them multiple times as I was changing rooms and they were right by the lobby."

"I only gave it 1 star because none wasn’t an option. We booked two rooms for our family and they were on completely opposite sides of the motel with one upstairs and the other downstairs. The stairs were not shoveled, there was ice on each one and was very unsafe. Men dressed in all black hanging around outside. The first room was ok besides the carpet was disgusting. The second room smelt like smoke, blood on the toilet set and ROACHES everywhere. The front desk was extremely rude and told me he wasn’t able to give me a refund that he could only give me another room which I declined and left without refund. I wouldn’t allow my worst enemies dog to stay here! "