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"Would recommend this hotel"

"The first room we were given stunk of cigarette smoke coming from the bathroom. Odd as the room had been cleaned. The reception staff immediately gave us a better room. I also found it a little weird that the hallways were so dim (?). The wall sconces were on but didn’t throw much light. "

"Ok."

"The room was spotlessly clean and the balcony overlooking the Thames was a treat. The breakfast in the market kitchen was delicious with plenty of food variety and fresh fruit. We relaxed in a quality spa and the pool had lanes allowing lane swimming. The location of the hotel was scenic with boats travelling up and down the River. It was a delightful stay."

"Breakfast was great and included. This is not a suitable property for those with disabilities. I was put on the third floor with no lift. Despite contacting the property and receiving what I thought was assurance of on site disabled parking, I was sent to a car park a fifteen minute walk away. "

"The Suna was over temperture, The area around the pool looks as if paint ? or dirt stuck to the floor close up to the edge But great refurbisment Now for the Bar area ??"

"Great location, room was comfortable and to a good standard. Will definitely stay again."

"Great central location albeit a bit noisy on a Friday night!"

"The room was lovely and spacious. Very clean. Bed was lovely and big. The only thing that was a bit unnerving was the door lock. The locks on the door aren’t particularly safe and with our room being on the ground floor made it feel a little insecure. However, the complimentary water and hot drinks in the room was extremely handy! The breakfast catered for all with either a help yourself option or you could order something to be made off the menu. Couldn’t fault the breakfast at all. The only downside I would say, with our room being on the ground floor, the upstairs felt very noisy. We could hear every foot step and creak through the floor/floorbards. Appreciate this is a little out of their hands, but given we’d been at a wedding the day before, being woken up by stomping upstairs wasn’t hugely appreciated at 7am. This being said, we’d definitely stay here again but perhaps request a room above. Thank you for a lovely stay! X"