Khách sạn Fasito'o Uta

"AMAZING staff. So incredibly warm and hospitable. 10/5 stars. I had a couple minor issues that were somewhat annoying. When I checked in I let staff know my room was missing a hairdryer and remote, and this was not replaced. Later than night I encountered a swarm of snails that had entered my unit. Of course not something hotel can control - it's the tropics. I asked to be moved to another room which was immediately accommodated. However upon arriving to the room I noticed there was no deadbolt....

"Our villa had another one joining it and you could hear everything that was being said from our neighbours. Property had roasters that stared up from about 3am onwards which was super annoying. Check in and restaurant Staff were not overly friendly and the food was average."

"An absolute gem! Our room was spacious and very clean. The gardens are well kept, great onsite restaurants, staff were very friendly and helpful. Loved the deep pools. My son loved the kids pool. Loved how private and secluded it is with a five star resort feel. Needs some structural work on the decking and pools but ease of access to all other areas which are concreted. Cosmetic stuff. Have found our spot for Apia and will definitely return. Thank you Joe for being so attentive and all...

"Friendly staff, clean room, close to town, spacious room also. Must say it was nice having a small kitchenette! This was very handy. Thank you for a great stay."

"Reception very welcoming and friendly. Loved her. Explained everything very well, professional, efficient. Room with ensuite small, very basic but clean. Cold aircon. Patio with table and chairs. Didn't read details properly and was surprised the bed is only double size. Expensive to only have double size bed. Could've booked elsewhere for same price and more comfortable, larger bed and room. Mattress springy/squeaky, not supportive. Water pressure is excellent. But on rainy day there was no hot...

"The pool and the food were good"

"Friendly service and the staff were very professional...always greet with a smile and clean uniforms was excellent..."

"Always a great stay here!"

"It was ok the restaurant's food was not good. We ate there once and never again. Were told they would include breakfast and then told we had to pay. The rooms were not serviced well and some days not done at all. The pool was also very dirty."

"Beautiful hotel very friendly staff"

"Yes"

"Parking was plenty. We enjoyed our stay, the rooms are brand, close to everything. There is a huge convenience store downstairs. Overall pretty safe. "

"Toilets by bar closed for all of stay."

"Love the housekeeping staff, and the front desk was super helpful with daily errands."

"Very convenient"

"Workers we amazingly friendly and always ask if we okay and if we need anything"

"Sina and staff are super lovely and will always try to make you feel comfortable and welcome. The beach is beautiful and you can even take a boat out to see turtles! "