Khách sạn Fausaga

"AMAZING staff. So incredibly warm and hospitable. 10/5 stars. I had a couple minor issues that were somewhat annoying. When I checked in I let staff know my room was missing a hairdryer and remote, and this was not replaced. Later than night I encountered a swarm of snails that had entered my unit. Of course not something hotel can control - it's the tropics. I asked to be moved to another room which was immediately accommodated. However upon arriving to the room I noticed there was no deadbolt....

"Beautiful property friendly helpful staff as traveling alone it really makes a difference x i arranged a airport pickup which is 100 tala each way pickup driver Tana was lovely told me all about the traditions n culture x very family's orientated people 😊the journey from airport is around 1hr 15 mins but i must say worth it . The holel is very well kept very clean food quality 👌 I booked a private tour on my second day with Farani we visited several place's around Apia the local market and...

"Good stay but the staff could have been more attentive. The lady receptionist was amazing very friendly and full of knowledge. Breakfast was very average but the dinner was great but after four nights it would have been good to have a daily special that was separate from the menu. Location good for attractions but not so good for restaurant options."

"Friendly staff, clean room, close to town, spacious room also. Must say it was nice having a small kitchenette! This was very handy. Thank you for a great stay."

"A great place to getaway and relax."

"An absolute gem! Our room was spacious and very clean. The gardens are well kept, great onsite restaurants, staff were very friendly and helpful. Loved the deep pools. My son loved the kids pool. Loved how private and secluded it is with a five star resort feel. Needs some structural work on the decking and pools but ease of access to all other areas which are concreted. Cosmetic stuff. Have found our spot for Apia and will definitely return. Thank you Joe for being so attentive and all...

"Great accommodation for short stay we had. We’ll definitely make the stay longer next time."

"Yes"

"We spent ten days at the resort and despite of a couple days of wet weather we had a wonderful time. The view from the restaurant was amazing! The tropical breakfast was very good . The Spa at the resort was excellent, especially massage and face treatment. The staff were very helpful and friendly. We had a wonderful holiday."

"Reception very welcoming and friendly. Loved her. Explained everything very well, professional, efficient. Room with ensuite small, very basic but clean. Cold aircon. Patio with table and chairs. Didn't read details properly and was surprised the bed is only double size. Expensive to only have double size bed. Could've booked elsewhere for same price and more comfortable, larger bed and room. Mattress springy/squeaky, not supportive. Water pressure is excellent. But on rainy day there was no hot...

"Friendly service and the staff were very professional...always greet with a smile and clean uniforms was excellent..."

"Always a great stay here!"

"Workers we amazingly friendly and always ask if we okay and if we need anything"

"The staff are wonderful but that’s the highlight. The basics are MIA - examples include our room not being made up at all on two occasions, having no towels for the pool available on four of the seven days we stayed (our longest wait was close to an hour), being told we could have an extended check out but then told no when we came back to pay. Food is average and the drinks are expensive. They had happy hour for the World Cup - two for one local beers (26 Tala), we can get imported beers for...

"Toilets by bar closed for all of stay."

"The check in time was too long we arrived at the hotel and the reception told us that we only allowed to check in at 1pm. We have to stay in the car for at long and I have a brother he was in critical condition of his sickness and it was worse staying in the car for that long. "

"When we arrived they where not expecting us, so we ended up going to an other hotel Samoa Tradition Resort. "