Khách sạn Fenton

"After check in our Tv displayed a message that said “scrambled or weak signal.” Reporting this to the night shift clerk was pointless…. She said “ there is nothing I can do about this. We don’t have a maintenance staff at night,” Not the answer we were looking for!!!! She did not even offer to call someone. Upon checking out the matter was discussed again and was told by staff “ yeah we can’t do anything about tv issues!” Will not stay there again or with this chain. I’m switching back to...

"Parking lot had many potholes and there was not enough parking for the number of guests. We were notified that the elevator was not working on Thursday and that we could cancel our stay. That was not an option considering we were staying in Fenton due to a bowling tournament. "

"The beds were rock hard and we didn’t sleep good the two nights we were there. Otherwise, the hotel was fine."

"Room clean and comfortable. Left to early for breakfast so have no opinion."

"Large room"

"Very clean and excellent location. "

"Our room was clean and so was the breakfast area. The food was well stocked and prepared. "

"It was a gorgeous lake front view, comfy beds, clean premises. "

"Rooms are absolutely nasty, there was stains all over our walls, mold here and there.. melted ice cream in our freezer, and our friends room and nasty adult toys under the bed. "

"Clean and quiet "

"Once I had the opportunity to relocate from a room that reeked of cigarette smoke, The rest of the stay was okay. They rent the lower end suites to large groups of people. Be prepared for a lot of noise and partying on Friday and Saturday night."

"Room was comfortable and parking safe and sufficient. Staff was very welcoming and helpful. Would stay here again and recommend to all."

"Good variety of breakfast items. One day in two weeks with no breakfast; one day no milk. Housekeeping staff did not speak English. They did not replace toilet paper and Kleenex. Had to request attention to toilet three times before action was taken to fix it. "

"I loved how the location is away from the busy areas. Very clean and Beautiful hotel! Staff was very professional! Excellent service! I will definitely come back to stay here on my next visit! "

"Our stay was brief for a funeral - hotel was clean and served the purpose. "

"Yes and yes."

"Clean rooms, staff was pleasant "

"The rooms are nice and clean, and the staff are wonderful. Also, the restaurant attached is amazing if you have the time. It’s walking distance from the large mall next door, but there are few sidewalks, so please take care when walking. My only issue with the property is that the doors to the rooms have a large gap, resulting in us hearing many loud noises from the halls or other rooms near us. I would still stay here again!"

"I had change rooms twice the first room smell like weed the second room the heat wouldn’t work so they had to move me to another room and customer service was terrible"

"I really enjoyed my stay at residence inn in Novi. I love that the pool open so early. The temperature was just right not to cold like most hotel pools can be. My room was just the right size for me. I felt that I was close enough to most things and getting around. The staff that I came in contact with were very pleasant."