Search Aparthotels in Fernwood

"Unfortunately there were a handful of issues that I did not discover early enough in the day to address with staff, but these two were a problem for me. 1) There was no temperature control, so I had to sleep on the ground level with my patio door open. 2) There was a small piece of faeces (poop) on the front of the bathroom counter by the toilet paper. Needless to say this was not a comfortable night for me. FOH staff were not on duty yet when I left."

"10/10 for the accommodations and host. "

"Nice location"

"The hot tub was overly chlorinated and towels were not present at pool area. I had to walk back to my room completely wet which was awkward but at least no one saw me. Apparently I was supposed to pick up towel at front desk which I didn't realize until it was too late. I've never had to do that at a hotel before. Also, I didn't like this area much as there aren't great food options. "

"very nice room"

"Friendly staff. Used the 4am free airport shuttle on checkout. Very efficient. "

"Parking good underneath no kitchen "

"Check-in staff was welcoming and professional. The place was clean. However, I would definitely not rate this resort anymore as luxury for these reasons - no attention to detail such as lack of maintenance in hotel and surrounding (broken bathroom doors, screens not fitting in windows properly, deck glass was moldy and rundown so didn't sit outside, children's play area was not safe and equipment not all put together, room was outdated and old with mismatched material for headboard and chairs, lack of organic/natural products in bathroom, no extra products like small bottles of soap, conditioner, shampoo, etc on bathroom shelf, plastic cups for beverages, no extra's in room e.g. snacks, welcome note, flowers, one small table with coffee maker and tea kettle with short cord so had to be plugged in the bathroom (really!). Everything was sterile and not inviting . Massage was excellent but not enough staff on. Hot tub was dangerous to get into, dirty and not warm. We stayed here multiple times 15 years ago and this hotel is not worth the money now. Not going back. And we met other couples who felt the same way."

"Old, run down and homeless encampment in the parking lot . Bathroom sink plugged with beard hair that every time you ran the water hair would come out of the sink . Broken windows . Not a clean safe place to stay "