Search Hotels Near Fire Museum of Texas, Beaumont

"No remote control in the room. When I asked for one, I was given an old one that didn’t work. Breakfast was not good. "

"Breakfast - had several selection s Room - spacious but wish there was a mirror besides in bathroom Bed - mattress soft but pillows too small Kitchen- had a full size refrigerator, a stove top, microwave and dish washer "

"Breakfast was good staff in there was polite. Was there for the conference which was great. The motel facility was horrible, elevators did not work,vending machines didnt either as well as housekeeping was never done while there wasnt even toilet paper on my second day there. Pool wasnt open either over all horrible facility not a good review"

"Goo place"

"My check in was great, the gentleman who assisted me was kind and courteous. My room key had to be redone every time I left the room, unsure of the reason, it was remedied as it occurred. I chose this hotel because of breakfast, however the 2 days I was there, none was offered, waited till 6:20 each morning (breakfast starts at 6am). Location was close proximity to food and entertainment. "

"Yes"

"Needs work and has roaches"

"Over all good but very loud. I could hear anything and everything going on in the lobby or down the hall. "

"Absolutely terrible experience. I stayed here for 11 days and not once were the towels or bed sheets changed. When I raised this issue, the receptionist handed me a sheet and expected me to change it myself—completely unacceptable and not what anyone should experience at a hotel. The cleanliness was beyond unacceptable. I found a cockroach in the bathroom, and the bathroom ran out of toilet paper during the first two days with no effort from staff to restock or check on the room. Housekeeping was essentially nonexistent. This is not just poor service—it’s a serious failure in basic hygiene and hospitality standards. I paid for a hotel stay, not to clean and maintain the room myself. I expect a partial refund for this unacceptable experience. I will also be escalating this complaint further if it is not addressed promptly. I strongly advise others to avoid this hotel."