Khách sạn Fitzgerald

"This hotel needs some maintenance upgrades. The carpet in the hotel was filthy. They toilet, barely flush in our TV did not work."

"We enjoyed our stay!"

"Clean room great staff and great breakfast. We had trouble with TV but staff came right away to fix."

"Very clean, comfortable beds. Dog friendly is a huge perk. The only downfall is the breakfast, just bagels and cereal. But everything else was excellent"

"Service was excellent!! The lady at the front desk helped me so much with my card and she even called Expedia to get me some help!! I’m so thankful there are kind people in the world like her!! Thank you so much Ms.Garcia!"

"I showed up with 4 kids and the owner said me and my kids couldn’t stay on her property so we were forced to leave!"

"I returned back to Douglas, for my sister in law's wedding. New I was going to stay at my favorite place, and as always, never disappointed. I was met with new staff at the front desk. Mr. Charles, who I got to know over the 3 days, I stayed. Was very helpful in every way. It's like the establishment didn't miss a beat, in the customer service department. The breakfast department, as well, had a new staff worker. Mrs Elizabeth, extremely kind and generous, while attending to what ever needs...

"Very good"

"Every staff member whom I encountered were very pleasant and helpful. This is my third stay at this hotel and I've stayed in newer ones in the same area and they don't come close to the quality given by Hilton Garden Inn."

"Alexandria at the front desk was very friendly and helpful!"

"I arrived on a Friday evening and the front desk man was very nice. He had a hard time with some of the computer systems and there was a line waiting to check in. Once he got my key, it was a smooth check-in process. Once in the room, the configuration was a little weird with a long, dark hallway before entering the actual room. I glanced down at the bed and saw a black hair. Then, went into the bathroom and saw another one on the toilet seat. There was some unidentified goop by the sink in...

"We stopped for the night to sleep. Bed was comfortable and staff was nice. We left early so we didn't use the free breakfast"

"We visited this hotel on opening night, and (as seems fair) they were having a few issues. We were passing through again for vacation, and found the rooms to be dirty - greasy floors, crumbs in the chair, false eyelashes stuck to the floor, stains in the tub. We won't be back again."

"The front desk manager was excellent. The hotel was quiet, clean and felt very safe. Morning coffee on the lobby is always a great touch for those that get back on the road early. Overall a great place to stay. I did see the gym which had the key workout machines, free weights and plenty of workout space. There are plenty of fast food places nearby for a quick bite to eat."

"Hate that places put nice photos online, but in person a hot nasty mess, need some major work, couldn’t believe how the bedding looked, tubs, mirrors, food on the floor under the bed! I can clearly see whoever manage this place only care about taking peoples money. I went through a 3rd party when I booked , left a day before because of the situation, and they denied my refund,"

"The room was spotless and the balcony was a great extra. Breakfast was good. Would definitely stay again."

"Nice"

"I just needed a place to spend the night. Got a room on the first floor, so it was very accessible to bring my stuff in. The bed was very comfortable on the TV worked great."