Khách sạn Florence

"Very helpful reception staff. Room is clean and pleasant. "

"good to stay here again"

"Very clean room, extremely helpful staff, and a delicious breakfast! "

"Loved"

"Outside trashcans had overflow of trash and was never dumped. The only elevator had inside damage to it. Rooms had roach crawling on ceiling. Infestation of ants after an ice cream spill in the room. Front desk said they sprayed but the ants returned. Pull out couch was broken and had to use a rollaway. Chair (red) in the room had old stains. Breakfast was average. "

"Nice place right next to Horse track and Ford’s Garage Hamburger. Great eating place!!"

"Very clean and newly renovated. Rosa was especially kind to make sure we had ajoining rooms and everything we needed. "

"Comfortable bed"

"Friendly staff and a well maintained property. Easy to get to airport but not so close you would here planes all day. Also good restaurants nearby."

"Overall, we found the stay enjoyable and appreciated the amenities. However, we did encounter an issue upon arrival - the toilet in our room was already plugged. The front desk attempted to plunge it for us, but unfortunately, the problem persisted. Later, another staff member assured us that maintenance would be in by 8am the next morning to resolve the issue. Despite this, no one came to fix it, and the situation remained unchanged. As a result, we had to use the only available toilets...

"Great spot"

"No matter which staff, they were all very friendly and helpful. Always said hello with a smile on their faces and asked how everything was going throughout our stay. We loved the option of afternoon snacks and the popcorn was a plus. "

"No microwaves in the rooms, so there should be a community microwave on every floor. "

"comfiest bed that i have ever slept in with 4 lovely big pillows"

"Great stay and perfect for families "

"Great location. Staff was very helpful. Would stay again."

"Our room bed linen had stains, our face/body towels were heavily stained. Surfaces were dirty. Our hall (4th) smelled bad everyday. Seems like truck drivers & construction workers pay to park here. The parking lot literally had no parking & we stayed for 3 days & really didn’t see any people go in & out of the rooms & hotel! There was 1 elevator & no one was ever in there with us. Like a zombie hotel :("

"Air conditioning worked well. Breakfast could be improved. The same food was served every day."

"Convenient "

"Glad there was a pool, but freezing cold!"