Search Hotels in Florida Center, Orlando

"We booked a lake view room and were instead placed near a busy bus area with constant noise on level 2. Completely misleading and nowhere near the experience that was advertised. The room itself had multiple maintenance issues that should have been addressed well before check-in. It felt neglected and poorly maintained, which is not what you expect from a property like this. What made things worse was the lack of follow-up. Concerns were raised, but nothing was meaningfully resolved. Communication was minimal and ultimately unhelpful. For a place that markets itself as a resort, the experience fell short across the board — from the room quality to the overall service. Between the noise, the condition of the room, and the disconnect in customer service, I wouldn’t stay here again. If you’re expecting what’s advertised, you may want to consider other options."

"Great staff, location, and cleanliness "

"The place itself is Good and the room was clean. The place itself feels safe, with security walking around at all times. It is also walkable distance to a few eateries, arcades and restaurants. My children enjoyed the pool. My only complaint would be that they told us the pool closed at 9:00 p.m. but by 8:00 p.m. they had kicked everybody out of the pool area. There is also no Jacuzzi "

"Excellent property with several pools and restaurants"

"Terrible."

"Great visit"

"Good"

"Clean room. Great service. Very organized service. "

"The rooms are very clean and the beds so comfortable. The view to the park is a plus, as you can see Volcano Bay and Universals. We walked to Universal studios, taking us about 20-30 minutes. The pool is a great perk at the end of the day and it staus open late allowing us to relax a feet long walks all day. The staff was very helpful and professional. We had breakfast at the Colombian cafe next door and loved it. We also had dinner at Persis Indian Restaurant conveniently located there. Lyft rides come quickly to this hotel so that is super convenient. "