Find hotels in Ford Heights, IL from 1.321.186 ₫

"When I went to the room the door was pooped open by the security latch. There were people all over the hotel who could easily just walk into the room since it was not locked. I entered the room and immediately noticed two puddles of water on the floor of the main room. The door to the room wouldn't close properly or lock. I went back to the desk and requested another room. I explained the reasons and the gentleman said nothing other than "here's your new room number". I went to the new room and was again disappointed in cleanliness and the overall room. The TV had some satellite service that said "not available at this time, check back later." What channels did work were limited and confusing. The toilet and sink had hairs and dirt on them. The shampoo container mounted in the shower was empty. And dirty. The refrigerator was smelly and dirty as was the microwave. The refrigerator was literally sitting on a padded bench, not a table or stand but a padded bench. The mattress was old, uncomfortable and sank in at the foot of the bed. You literally could not sit on the end of the bed. It sank down. I went around to several other hotels to try and find somewhere else to stay. Unfortunately I paid through Expedia and was not able to get a refund for this booking. There was not much availability and what was available was outside of my price range. I was genuinely concerned fot the safety of my car and property inside. To be safe I completely emptied it out both nights I was there."

"When you walk in the building smells stale, the hallway smells of weed & dirty clothes, on the room the floors were super sticky water was everywhere on the nightstand & sink etc as if it rained in the room, dogs barks loudly a pit bull ran out of a room while I was waiting for elevator I would never stay here again!!! "

"Definitely "

"Staff was great, room was very clean."

"Very clean inside and out. "

" Wet nice property. They have exercise equipment in the rooms, and big TVs. Spotless room, soft bed, and very quiet. Super nice staff, and the restaurant downstairs is excellent. "

"It was all a very terrible experience "

"Breakfast was pathetic. No fruit, no yogurt, no protein...only cereal, oatmeal, toast and waffles. Only coffee or orange juice to drink...the other options were out. I was on the 3rd floor, and it was so noisey. Kids were running up and down the hallway. No carpet in the hallway, so it was quite loud. It seems people live there long term...bbq grills out back along the property fence, spousal arguements and banging on doors, people outside smoking at all hours while playing their car music very loud at 3am. You get what you pay for. The room was nice and clean, the front desk clerk lacked an ability to smile. The breakfast lady walked in the door at 7:01...breakfast was supposed to start at 7am. I will choose another option next time I am in town."

"nice room in nice customer service "