6/10 - Được
Ron
Đi cùng gia đình
01/08/2025
Check-in was smooth, but my room (411) had cleanliness issues — stains on the sheets, partially dirty make up stained pillowcases, and sand/dirt on the floor. I have photos to show it. Other family members also had problems, including broken items and a missing ceiling tile. Trash was overflowing in the hallway around 4 p.m.
Breakfast was hectic with only one working waffle maker, but the essentials were there and it was complimentary. The hotel was mostly quiet, and the location near the beach and restaurants was great.
At check-out, I was told to email photos so the manager could follow up, but I haven’t heard anything since. The stay was okay overall, but the hotel needs to improve cleanliness and communication




Ron
Lưu trú 3 đêm vào Tháng 7, 2025