Search Hotels Near Fourteen Locks Canal Centre, Cardiff

"Enjoyed our overnight stay in the Celtic Manor and had time to recharge our batteries. The male member of staff at Reception was exceptional! (Sorry we didn't make a note of his name.) He was particularly welcoming, helpful and informative about all amenities available and booked all the little extras for us. The staff at 'The Grill' were also great, where we enjoyed a tasty meal in a relaxing atmosphere. Additionally, the breakfast offered plenty of variety the following morning. We opted to pay extra for a room with a balcony, however, although it was clean, comfortable and looked nice enough, on close inspection it needed a make-over and a lot of TLC. The balcony was shoddy and the door leading out to it didn't close properly so it was draughty. However, the worst experience for us during this visit was the pool and spa. Despite booking our 'slot', it was full to the brim. There were adults and children diving in to the pool even though there were lifeguards on duty and signs to discourage this. The steam room and jacuzzi / hot tubs were also jammed packed, and so were impossible to sample and enjoy. This aspect was disappointing and unacceptable."

"Good hotel, we stayed in a garden suite, and the bedroom was spacious, 2 comfortable chairs and a fab bathroom with separate shower, bath and 2 sinks. Liked the coffee maker as well as kettle and it had a fridge. Negatives: the pillows were really soft and they didn't have any other options. The main issue for me was breakfast: I had added to my booking that I was gluten and yeast free. However, the first morning it was not clear what of the hot food was gluten-free, and the chef came and talked to me to clarify. The bar menu has allergen information so why not the breakfast menu. Day 2, I really didn't fancy a cooked breakfast - so apart from fruit and yoghurt there was nothing I could eat. No gluten free cereal, crackers. The manager came over and said he'd never been asked before!!! Day 3, they had got gluten free porridge or granola. In this day and age I can't understand why there isn't more choice. "

"Very nice breakfast. No offer of a 2nd cup of tea or coffee. Bathroom needed renovation. "

"Excellent hotel for a one night stopover on the way to Gower. Helpful staff and clean hotel with ample free parking just off M4"

"The room was clean and the bed was comfortable. Fresh towels provided and tea and instant coffee.Shower was in a cubicle in the room itself,so you step out of shower into bedroom, its a very basic ,budget set up.Toilet is separate door. No sitting area only a plastic stool. I was on top floor right next to lift,a little noisy in corridor ,comings and goings and the lift pinging. The room was very warm but as its right on m4 you cannot have windows open as its so very noisy.Heating and cooling is centrally operated so you aren't in control. Truthfully the room was a little run down.Cigarette burns on windowsill, chipped paint and not all lighting was working(complicated switches). Breakfast was cold continental style ,ham cheese croissants ,cereals etc.Was ok. Coffee was nice. Staff all very friendly and helpful, lady on reception said I should have requested a fan.Ill know in future . There was plenty of parking but I had to park quite a distance from door so im glad I didn't have alot of bags. All in all a basic budget hotel in a very noisy motorway.Ok in an emergency but I wouldn't like to stay longer than 1 night."

"all good"

"The hotel is in a good location however the couple that was staying in the room next to mine where continuously fighting and arguing with each other until the early hours of the morning with one night them playing loud music until 5am which if you are in Newport for work and cannot sleep due to this is not good "

"Clean rooms, easy access to local NCP car park, train station, and breakfast. Just right for a concert in Cardiff! Everything as described."

"exceptionally centrally which was what i needed….. and easy to check in and out…. no fuss or waiting around thanks"