Find hotels in Frances from 683.800 ₫

"Comfortable room"

"Our villa was great. So peaceful with beautiful views and a lovely pool. The location of the property was amazing and Polo beach nearby was great to spend the day at when the waves were too big at Red Frog. The store had decent options although more fruit options would have been nice. It was nice to be able to get rides around when needed. Downsides were the restaurant.. the food wasn't great and service was very slow. We wished we had eaten more at Palmar lodge next door as it was great. The other downside was the tour that we booked through the front desk to see Zapatilla. I messaged to confirm in the morning and it was pretty apparent that they had forgotten to book something and scrambled to find another boat and driver at the last minute. We were told the day would include snacks and fruit and drinks and all we were provided was two small warm bottles of water. We also stopped at a place for lunch that took well over an hour and while we were sitting there, our driver left with the boat and all of our belongings without telling us where he was going. The beach was beautiful but the snorkeling was mediocre and overall not worth the money. We still tipped our driver after and then were not pleased to see at checkout that they had added a large service fee onto the booking without telling us. Overall a beautiful location and property but needs some work on communication and food."

"yes"

"Kitchen was sparse. No coffee maker only espresso machine. We enjoyed our stay. Slept great. Papaya restaurant nearby was our favorite. Staff in Merlin restaurant below the hotel was always friendly and greeted us with a wave and smile but never came over to take our order so on three different occasions we got up and went somewhere else. Is there a cultural thing we’re missing here ?"

"TV remote half worked, no sports on any TV. Towels and wash cloths was a struggle almost everyday. Overall pretty nice place and staff was great."

"Location right near the airport. Very convenient. It was a very short walk to Bocas town where there were lots of restaurants to choose from "

"The pool is small, but great and refreshing. The staff are very nice from ground staff through to the owner. There is a space for a gym, but no actual gym, just some mats and a few light weights. The view from the gym is excellent though, monkeys and iguanas."

"The room was impeccable, extremely clean. The air conditioning was excellent and the ocean view was beautiful. "

"Wonderful staff who go above and beyond "