Travelers enjoy a streamlined stay in Frankfurt with express check-in, multilingual assistance, and in-room WiFi that keeps them connected throughout their visit
SMARTments connect Frankfurt City Ost offers a convenient base in Frankfurt am Main Ost with practical amenities like reliable in-room WiFi, express check-in, self-parking, and helpful multilingual staff to ensure a confident stay.
Located in Frankfurt am Main Ost neighbourhood, smartments Frankfurt City-Ost is connected to a railway/underground station. Travellers eager for a bit of culture can stop by Alte Oper, while those who have shopping on the agenda may want to visit MyZeil and Frankfurt Christmas Market. Looking to enjoy an event or a game while in town? See what's happening at Deutsche Bank Park or Frankfurt Eissporthalle. Visit our Frankfurt travel guide
Borsigallee 9, Frankfurt, HE, 60388
What's nearby
Batschkapp
3 min walk - 0.3 km
Hessen Center
12 min walk - 1.1 km
Ostpark
4 min drive - 3.1 km
Frankfurt Eissporthalle
4 min drive - 2.4 km
Berger Strasse
5 min drive - 2.1 km
Getting around
Gwinnerstrasse Station
1 min walk
Frankfurt-Mainkur Station
4 min drive
Frankfurt Airport (FRA)
25 min drive
Restaurants
China - Thai Snack
18 min walk
Die Werkskantine
18 min walk
Best Döneria
18 min walk
McDonald's
8 min walk
Pizzeria Due Diavoli
17 min walk
About this property
smartments Frankfurt City-Ost
Hotel near MyZeil
smartments Frankfurt City-Ost provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Self-parking (surcharge), express check-out and express check-in
Multilingual staff, a water dispenser and a vending machine
A lift and smoke-free property
Room features
All 128 rooms include amenities, such as free WiFi, dining tables and sound-insulated walls.
Other amenities include:
Showers, hairdryers and shampoo
50-inch Smart TVs with cable channels
Wardrobes/cupboards, eco-friendly cleaning products and spices
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (122 centimetre wide door)
Wheelchair-accessible path to lift
More
6 floors
Built in 2024
Double-glazed windows
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with cable channels
Food and drink
Cleaning supplies
Dining table
Spices
More
Cleaning products are eco-friendly
Energy-saving switches in guestrooms
Iron/ironing board
Mobile key entry
Shared accommodation
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Covered self-parking fee: EUR 15 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property is also known as
SMARTments connect Frankfurt City Ost Hotel
SMARTments connect Frankfurt City Ost Frankfurt
SMARTments connect Frankfurt City Ost Hotel Frankfurt
Frequently asked questions
Is smartments Frankfurt City-Ost pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at smartments Frankfurt City-Ost?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at smartments Frankfurt City-Ost on 31 Mar 2026 start from 1.569.501 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at smartments Frankfurt City-Ost?
Self-parking is available for EUR 15 per night.
What time is check-in at smartments Frankfurt City-Ost?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at smartments Frankfurt City-Ost?
Checkout is at 11:00 AM.
Where is smartments Frankfurt City-Ost located?
Located in Frankfurt am Main Ost, this hotel is within a 15-minute walk of Batschkapp and Hessen Center. Frankfurt Eissporthalle and Berger Strasse are also within 2 miles (3 km). Gwinnerstrasse Station is only a 2-minute walk and Kruppstrasse Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
smartments Frankfurt City-Ost Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property was clean and the unit simplistic but had everything we needed. For the money it was a good value. The staff while not always on site were very helpful.
Check in was easy as receptionist was so helpful and took time to help us with getting around the city. Rooms are fine everthing there that we needed for our stay. Getting into the city was easy so great area to stay. Only problem was the lifts were broken on our second day so had to use the stairs from the top floor to take our cases down.
A little bit noisy as trains road are very close to hotel. And I was there in August at that time it was hot weather and in hotel there are no any air conditioners in rooms. It would be great to provide as minimum fans.
Das Zimmer war sauber und perfekt für einen kurzen Aufenthalt!
Sebastian
Stayed 1 night in Nov 2025
4/10 Poor
Moritz
21 Nov 2025
Disliked: Cleanliness, amenities
Der digitale Check-in und Check-out funktioniert zuverlässig und entspricht dem heutigen Standard. Positiv hervorzuheben ist der kostenlose Kaffee im Eingangsbereich. In den kleineren Zimmerkategorien gibt es jedoch keine eigene Küche; stattdessen steht eine Gemeinschaftsküche zur Verfügung, in der grundlegende Utensilien wie ein Wasserkocher fehlten. Brandschutztechnisch ist das Gebäude vorbildlich ausgestattet, was sich allerdings in zahlreichen schweren Brandschutztüren bemerkbar macht, die beim Zufallen laut hörbar sind. Das Zimmer selbst war leider nicht sauber: Flecken, Streifen an der Wand und fremde Haare im Badezimmer hinterließen keinen guten Eindruck. Auch die Einrichtung wirkte wenig ansprechend. Trotz dieser Punkte ist das Preis-Leistungs-Verhältnis insgesamt als gut zu bewerten.
Moritz
Stayed 1 night in Nov 2025
2/10 Terrible
Davor
3 Nov 2025
Das Zimmer stank nach kaltem Zigarettenrauch
Davor
Stayed 1 night in Oct 2025
8/10 Good
dickie
25 Oct 2025
Liked: Cleanliness, amenities
Very noisy, desk not manned as often as advertised, kitchen poorly equipped
dickie
Stayed 7 nights in Oct 2025
4/10 Poor
Daniela
2 Oct 2025
Disliked: Staff & service, room comfort
Sehr laut, technische Probleme. Habe extra eine höhere Zimmerkategorie gewählt, nicht das Geld wert
Es war mega schön und alle waren sehr freundlich und zuvorkommend.
Wir sind jetzt das 2 hier im Haus und werden aber sowas von wiederkommen da es uns unendlich toll gefällt...
Ist natürlich ungewohnt so ohne Personal einzuchecken. Zwar hätte die Rezeption zu der Zeit besetzt sein sollen, aber krankheitsbedingt war es eben nicht der Fall. Ansonsten kann man das Hotel empfehlen. Ungünstig ist es allerdings, wenn man ein Zimmer zur Straße hat - dann ist der Straßenlärm bei geöffnetem Fenster so laut, dass man doch lieber die Hitze in Kauf nimmt, die sich tagsüber aufgestaut hat und gegen die auch der Ventilator nicht hilft.
Es war ein wunderschöner Aufenthalt, das einzige was nicht so schön war, war das einchecken.... Hier sollte man mehr auf die Sprache des Gastes eingehen. Ansonsten Alles einfach Mega schön