Khách sạn Franklin

"Stayed in the cottage room. Really small bathroom. The screened in porch, advertised as an upgrade to this room, and the reason we booked this room, was filthy and filled with hardware and cleaning supplies. Completely cluttered and, dirty and unusable. Breakfast was served and was not good. Eggs and fruit were edible, the rest was not. Overall place was dirty and not worth the roughly $170 we paid to stay there. Wanted to like this place, and thought it would be charming based on the...

"Easy access to rooms. Extremely clean. Well maintained. Very accommodating staff."

"Staff was very nice and helpful. Stay was not what I expected for the price. Commode lid was extremely loose, chair cushion was very sticky so, I turned the cushion over to the other side and it was filthy with gobs of hair etc. I had to put a pillowcase on the cushion to sit in the chair. The water valve in the bathroom sink was missing the handle that changes water from hot to cold was missing. Items were reported upon checkout so, hopefully the next guest won’t have those problems."

"I am writing to bring to your attention a concern regarding a recent stay at the Colonial Inn Franklin that I booked through Expedia. This was my second stay at this establishment, with my first stay taking place from May 13–15 and my most recent stay beginning on July 22. During my first stay, I was assigned Room 109. This room is located in a dark back corner of the property, has spotty internet service, and offers limited access to parking. When I checked in on July 22 for my second stay, I...

"Really enjoyed our stay. Frenchie was very helpful, friendly, and a pleasure to converse with. Rooms are clean, staff are polite and friendly. We will stay there again when we come back to Franklin."

"Beautiful property on the River and very helpful staff."

"Great"

"We stay here every year for our annual waterfall visiting trip. The previous three years, they had a hot breakfast. But this year it’s just cereal, waffles, bagels or toast, and yogurt. Just wish they’d add muffins, fresh fruit like apples or oranges, and cold boiled eggs, if they are minimizing. Bed was comfy as usual, and their inside pool is the best! Customer service was wonderful. Will return next year."

"Charming place. Worth going to. Would love to come back"

"Parking nice and quiet. Lobby area on the small size for serving breakfast. Only one elevator but not swamped so using it went smoothly. Room nice and comfortable but no sheets on windows. Ice machine broken on my floor. Wi-fi great."

"This property will be a fantastic place....in about 2 years. Lots of construction right now. The owner's vision for his property is quite extensive. Sitting on porch of room rn tho is not too peaceful with all the construction. I'm not complaining because we enjoyed hearing about the plans. Just letting you know what you'll get. Staff is wonderful! Food excellent!! My only complaint - no coffee served on weekdays. We had to use the Keurig in the room. The only pods provided were light...

"Very clean bathroom"