Khách sạn gần Freeport's Nautical Mile tại Freeport

"I love the hot tub rooms but this time the shower door was missing and it made the bathroom super messy because water gets everywhere. They accommodated us with plenty of towels and late check out. Either way it’s my home away from home. "

"A very nice hotel. Don’t know why not took so long to check in, but everything else was above par. Nice breakfast buffet and the cookie when checking in was a nice touch. "

"Parking was fine mold in the bathroom "

"Rooms pretty small but clean "

"Decent location for short term stay"

"Pros: The front desk was kind when we checked in and out. It felt clean. Cons: I did try to connect with the hotel during our stay, without hearing a response. Our cable kept going in and out, the phone to the front desk rang busy the entire night, the heating/cooling unit was constantly making noise through the night, at 8am a cart was being wheeled up and down the outer hall which was loud waking up customers which then led to someone screaming and swearing from their room for it to stop. ...

"Having to go down the hallway to use the microwave in a staff elevator/laundry chute area was not great. Staff very courteous and helpful. Texted the staff a question and the response was immediate and thorough. "

"Yes "

"The customer service is outstanding. However there are many little things that need fixing which could spoil the overall experience for many people. "

"Great staff"

" Dear [selby]/ expida Billing Department, I am writing to dispute a double charge on my recent stay at your hotel. I had booked my accommodation through Expedia, and the full payment was processed by Expedia at the time of booking. However, I noticed that your hotel has separately charged a significant amount to my account, resulting in a double payment for the same stay. Below are the details of my reservation: - Guest Name: [hyunseung lee] - Reservation/Confirmation Number: 192435032 -...

"Entry area is run down, as is the rest of the areas I walked through. The room had not been vacuumed. The mattress was sunken."

"Nasty and electrical hazards"

"Nice pool. Hot tub was out of order though."

"Fire alarm went off 3 times in 5 days and happened last year also. "

"Excellent customer service and beautiful property!"

"All of the staff we interacted with was professional and very helpful. The hotel was clean and well kept for an older building. It was a great placeto stay for mostly sleeping."

"ok"

"Good"

"They never cleaned our room and we had to go to the front desk for towels. Not happy coming back to an I cleaned room."