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"Amazing staff and great experience "

"Great place for our family’s first Ryokan experience. Very helpful and friendly staff. We included the meal plan and it included so much food."

"GORGEOUS VIEW of the mountain! Wonderful in-room breakfast basket. Great location. "

"Great view free shuttle "

"My husband and I had a most wonderful stay and are already planning our trip back for next year! Amazing food, presentation and all, private onsen and accommodating staff! We were so happy we chose to stay in this hotel. We will definitely be back. "

"Wonderful onsen experience with wonderful baths overlooking the lake and great food. Staff was very hospitable and the free shuttle was really convenient. "

"Lovely unique hotel nestled near Lake Kawaguchi with views of Mt Fuji. We stayed in the traditional room with tatami mats and a private outdoor bath which was very special and memorable. Staff were welcoming and made us feel at home. Thank you!"

"We loved our stay at The Gran Resort Princess Fujikawaguchiko. We arrived late at night and they were very helpful with check-in and once we realized I had left a cellphone behind in the taxi they were very quick to help us find it and contact the taxi company. They even waited outside (insisted even) to get my phone, after they saw me waiting for the taxi driver to return. The beds were comfortable and we had an incredible view of the mountain from our window, so beautiful in the morning and an affordable stay at that so we were incredibly grateful for that. The staff were very friendly and the breakfast had both continental and traditional options (e.g., miso soup, milk pudding, tabletop grill to grill fish, fruits, etc.)"

"A very thoughtful set up and breakfast is way better than how they advertised it. Very comfortable bed and pillows. Free shuttle to Kawaguchigo station but only 20 min walk if you want to do it. A 7 min walk to a grocery stores which open kind of late at 9am. Not too many restaurants around so plan accordingly. "