Search Hotels Near Gateway Town Center, Jacksonville

"Hotel was in the midst of a much-needed renovation. It would have been nice to know this prior to our trip. At the restaurant, which only had a handful of customers, we ordered a drink at the bar and food to go. The bartender was extremely inattentive and actually stood with his back to us talking with a couple of guests. It took almost an hour to get a sandwich to go from a restaurant with limited customers. We reserved a river view room and this was verified at check-in. Our room faced a parking garage and a roof top. When questioning the front desk, we learned that their rooms were incorrect in the system. A refund of the difference in room charges would have been a nice gesture. This property definitely isn’t reflective of what I expect from the Marriott brand. "

"Please, demolish that disgusting place! Stop selling that dump on Expedia—it’s full of people loitering about and looks absolutely dreadful. The hallways reek of urine. It was abysmal; we left instantly—we didn't even make it to the room—and we really needed to sleep after a long journey. And, of course, we lost our money—money that you should be refunding to us!"

"Loved the location & the amenities "

"Great location. "