Search Hotels Near Gateway West Shopping Center, Dover

"Wonderful rooms, clean etc. The only thing I did not appreciate nor did many people in the check in line at Ballys Dover Delaware is we arrived 1 hr early and they would not let any of us check in unless we were legend members. The line probably had 20 to 25 people in it and none of them were legend members and they still made us stand there and wait to check in. That was very disappointing. You think that they would realize that the minute we check in we are down pushing those buttons on those slot machines and it benefits them more than it does us. "

"Food truck not in so not much for breakfast. Not many in hotel. Breakfast was supposed to be 6-9. We got there at 8 and was told breakfast was over. He did make me a waffle . The coffee machine didn’t work he said.A few other people were complaining as well. Later the food truck came and I was able to get some blueberry muffins. Upon arrival they gave us a room. When entered bed sheets all waded up on bed. I advised clerk. He said he’d make the bed. I said I want another room.later I found out the room wasn’t made up because it had maintenance issues. So if we had stayed in that room we would have had other issues. Toilet holder was loose. Paper appeared to be coming off the wall. Could hear people above walking and flushing commode all night. I complained about the room the guy said he would call his manager if we didn’t hear from him by 3 the next clerk would follow up. I went back at 3 to talk to the next girl and she walked away and let him deal with me. He said he would talk to the manager tomorrow at 10 they would both be there. Neither were the next day. The clerk called out. Only the maid was nice."

"The breakfast is grab and go so just muffins and fruit. "

"Larger than expected room with 2 tvs. Clean room."

"The room was clean. I always pick this hotel due to the cleanliness and the staff is professional also the prices are good"

"Very clean rooms and lobby"

"The room was spotless the staff was courteous."

"Everything was great. The front desk was awesome. "

"Nice staff."