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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Travelers wake to a delicious breakfast buffet in downtown Gatlinburg, then cool off at the seasonal outdoor pool or explore the charming mountain town on foot

Choose dates to view prices

Quality Inn Creekside in downtown Gatlinburg offers natural beauty, a hearty breakfast buffet, a cozy terrace, laundry facilities, and WiFi. Guests can relax in the outdoor pool after visiting nearby attractions like Ole Smoky Moonshine Distillery and SkyPark.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is 1.451.760 ₫
1.933.392 ₫ total
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • Park view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Park view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • Mountain view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located on a river, Quality Inn Creekside - Downtown Gatlinburg is in Downtown Gatlinburg neighbourhood and is connected to the convention centre. Island at Pigeon Forge is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Gatlinburg SkyPark and Ripley's Aquarium of the Smokies. Anakeesta and Dollywood are not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Gatlinburg travel guide
Map
Gatlinburg, TN

What's nearby

  • Gatlinburg_ConventionCenter_6127398)02
    Gatlinburg Convention Center
    5 min walk - 0.4 km
  • Gatlinburg
    Ole Smoky Moonshine Distillery
    5 min walk - 0.4 km
  • Gatlinburg Sky Lift featuring autumn leaves and mountains
    Gatlinburg SkyPark
    6 min walk - 0.6 km
  • Tree Bridge
    Anakeesta
    13 min walk - 1.2 km
  • Gatlinburg
    Ripley's Aquarium of the Smokies
    13 min walk - 1.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS)
    70 min drive

Restaurants

  • Ole Smoky Distillery
    5 min walk
  • Sugarlands Distilling Co.
    6 min walk
  • Puckers Sports Bar
    7 min walk
  • Loco Burro Fresh Mex Cantina
    7 min walk
  • Crockett's Breakfast Camp
    2 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center
Located close to Ole Smoky Moonshine Distillery and Gatlinburg SkyPark, Quality Inn Creekside - Downtown Gatlinburg provides a free breakfast buffet, a terrace and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • A vending machine, a lift and tour/ticket information
  • A banquet hall, coffee/tea in reception and smoke-free property
  • Free newspapers, meeting rooms and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 104 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

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Brookside Lodge
  • Pool
  • Breakfast included
  • Kids’ pool
  • Free Wi-Fi
8.6 out of 10, Excellent, 2,167 reviews
The price is 1.723.176 ₫
2.231.186 ₫ total
includes taxes & fees
30 Mar - 31 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (122 centimetre high)
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of 22 Mar 2026, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on 29 Mar 2026 start from 1.451.760 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Creekside - Downtown Gatlinburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Creekside - Downtown Gatlinburg?

This property doesn't offer parking.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Quality Inn Creekside - Downtown Gatlinburg?

Checkout is at 11 AM.

Where is Quality Inn Creekside - Downtown Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and Gatlinburg SkyPark are also within 10 minutes.

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Reviews

Quality Inn Creekside - Downtown Gatlinburg Reviews

6.4

6.2

Cleanliness

6.0

Amenities

7.2

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 276 out of 1046 reviews
Rating 8 - Good. 200 out of 1046 reviews
Rating 6 - Okay. 187 out of 1046 reviews
Rating 4 - Poor. 168 out of 1046 reviews
Rating 2 - Terrible. 215 out of 1046 reviews

Reviews

Verified

8/10 Good

Andrea

Liked: Cleanliness
Clean room, good breakfast choices , location is perfect
Love the fireplace
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Brittney

The location of the hotel was the best.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lesmar

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Scott

Liked: Cleanliness
The room was clean and comfy. Outside the room was meh
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sheri

Liked: Cleanliness, staff & service
Right in the heart of Gatlinburg you don't have to pay for parking! The room was clean and nice but it desperately needs updated. The staff was very helpful and friendly. We had a problem with our toilet it backed up and they moved us to a new room that was a little bigger and nicer than what we originally in and we stayed in it for the remainder of our stay at no additional charge. I would stay there again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Randll

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and awesome seeing the bears
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Steven M

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was friendly and very accommodating.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the reviews had me worried but honestly for the price we paid I was fairly impressed. It was my husband my 4 year old and 2 year old and I who all stayed and I didn’t feel unsafe. It wasn’t really dirty. There was a little weird smell when we came in but nothing major it might have just been the heat cuz it was just turned on. Breakfast was good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Georgie

Liked: Cleanliness, property conditions & facilities
Room size ok, location excellent. Good breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean up to date rooms, good breakfast bar, friendly staff and a resident bear.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable beds
Stayed 1 night in Nov 2025
Verified

8/10 Good

Miles

Liked: Cleanliness, amenities
We had a great stay overall! The room was clean and well kept. The Expedia description wasn’t totally accurate, but the front desk handled it so well. She quickly moved us to the room we originally thought we booked and made the whole situation easy and stress-free. The “mountain view” wasn’t much of a view, but honestly, it’s Tennessee and we weren’t too worried about it. We ended up in a jacuzzi room and were really happy with it! Toiletries and towels were provided and clean, and everything felt stocked and ready for us. The staff was over-the-top friendly and super accommodating the entire time. We really appreciated how helpful everyone was. Would definitely stay again!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ellen

Liked: Staff & service, amenities
The room is dated but the price is so cheap and you’re right in downtown! Beautiful views and we saw a bear right in the parking lot. Worth the stay! Charming!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Nice fireplace.
Stayed 1 night in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had a gas fire place. Buffet style breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly, view of creek was nice, next door to fabulous restaurant, walking distance to everything and reasonable price for the age of the property.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
DIRTY!! DUMP!! My kids couldn’t even sit in the floor to play with out getting BLACK all over their clothes. Had to wash our feet off from walking inside the room so we could get in the bed. Floors were nasty!! The shower had mold and didn’t drain well, popcorn ceiling coming off. Door wasn’t sealed good. Pets were allowed and I should have read that detail better. Dogs barked as we walked by a room and scared. DONT DO IT!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and perfect location. Pet friendly too!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the staff is very friendly. Great location and price
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Tina

Liked: Staff & service
Disliked: Amenities
I ended up with bed bug bites, room was outdated, somebody's trash was left when we initially checked in. The good point was breakfast was good and it's a good location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

BHUSHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located - close to trails, downtown and other attractions - I recommend
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Mike

Location was perfect for our needs. The rooms have a sink outside of the bathroom. The first room we had during the first night started leaking. We had clothes and other items such as suitcases that got soaked.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Hurtridge Sue

Liked: Staff & service, room comfort
yes it was Pet friendly and the Laundry was very clean. The first room that I had was in need of some work, but when ask for another room they switch me. The second room was nice and clean. The staff was very friendly and helpful when you need something, when asking for another room they had no problem changing it.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

kailah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and safe!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

I love the place. Couldn't be in a better spot right on the creek.And they even have an outdoor heated pool
Stayed 1 night in Sep 2025