Khách sạn Germantown

"The hotel is pretty new and clean, and our room was clean as well. Access is confusing, as the hotel is situated in a shopping center and there was no sign we could see. Food was our only negative. Better eat before you arrive. We tried to call the Overland restaurant on the top floor to get dinner, but they would not answer the phone. Tried multiple times and their website says reservations suggested. You can’t make a reservation when they won’t answer the phone! The other closest restaurant...

"Clean property in a very safe and upsca"

"We had a terrible experience We booked three rooms and one sweet closer to a wedding venue for my nephew. We had to leave to stay somewhere else because one day they had a fire alarm that they couldn’t control. The next day no power and no WiFi working We had to leave and stay somewhere else to stay and shower . No manager to explain anything or issue credit for our rooms . We left and tried to get Expedia to issue credit or deal with the hamptons in and haven’t heard back from them ."

"The staff was awesome and extremely friendly. They helped in anyway they could to make the stay better."

"The stay was great. However the tub could have been cleaned a little better. Overall, a great stay!!"

"The room was in poor shape, stains on the carpet and in the bathtub. Broken mirror in the bath area. There is also a train right across the street that woke us up at least twice. I would not stay at this property again. The lobby area was very updated, which gave us high hopes for the room. The breakfast was decent and the staff were very nice."

"Front desk personnel could have been much more aware at check-in. Rooms were very clean. It seems to me that one of the most important areas to clean, easiest to maintain, and most often overlooked is the elevator. CLEAN THE INTERIOR OF THE ELEVATOR CARS!"

"La habitación estaba muy sucia, el baño estaba asqueroso, no tenía toallas para el baño, olía mal"

"You will never stay at a resort where you are treated as well as I was treated at the Guest House of Graceland. I felt like my experience there was the most important thing to them and they made me so happy. I have never felt that way about anywhere I have stayed and I have been all over this country in all upscale resorts. They take their responsibility very seriously and you will never regret staying there. TCB is the creed following in Elvis' footsteps in every detail."

"It was so comfortable! Such a nice area too."

"This was our second stay at Big Cypress and they remain a top notch operation. Staff are great, the rooms are superb and the place is unlike anywhere else. We can’t wait to return."

"Clean, comfortable rooms. Breakfast was good, and the common areas we’re always clean."

"Overall, excellent stay."

"Beautiful hotel with lots of character. The staff was helpful and the duck master was entertaining. We will definitely stay here again if we come back to Memphis!"

"The room was spacious and slept three very comfortably. The breakfast was delicious and offered all the selections we love! We couldn’t figure out how to get on wifi, but we didn’t ask either. Staff at check in were very polite and knowledgeable. At check out, the breakfast staff answered our questions and were very sweet to us."

"Worker were very good. But as I walked out my door room 318 the ceiling almost hit my husband in head feel down we reported to staff and it sat there on floor in front of my room over night. Then part of the ceiling across from the room feel down again as I walked down the hall I seen more ceiling had fell down. It is very dangerous. Nothing was ever said to us like sorry and I had to check out a day early due to my husband health and was still charged after all that. But your staff and the...

"Breakfast was decent, other than that outdated property and rooms. Location is close to restaurants. Gave 2 due to its 2 stars at best.. they didn't change bedsheets when I asked them stayed 3 nights for business trips with family."

"I had a very quiet night. The room and bathroom were clean and the bed was comfortable. Check-in went well and the staff was pleasant. Will return..."