Khách sạn Gerzensee

"Very old outdated property, short staffed located 3 miles up on the hills using one winding road to get there. the bus came once every hour and dropped off at West train station. I had to take another bus to get to Ost train station where the city center was located. unless you are 7 ft tall the bath tub was high and dangerous to get in and out. the ceiling was angled and slopped low above the bed."

"Nice place, basic but functional. Really helpful and friendly lady on the front desk. Nice to be greeted with a genuine smile :-)"

"This hotel was an amazing retreat during our month long city hopping trip. The room was very nice, comfortable bed, right next to laundry room, excellent breakfast, and even had a private balcony where we would sit each night and reflect on the day. Very close to train station and grocery store, plus our host gave us a handy map to use. Train/bus is very easy to use in Interlaken, so sites were very easy to access and the hotel gave us a card we could use for free local public transport. The...

"Was perfect for all my needs to prepair myself for my race."

"Thanks for a great stay!"

"This hotel was excellent"

"Very noisy at night from patrons at nearby restaurant and general late night noise on the adjacent alley. No AC so keeping the window open at night was preferable but let in the noise."

"The hotel is located in a great place. Thun is a gem The staff was extremely helpful. We will be back."

"Lovely hotel. Definitely enjoy dinner on the terrace at their restaurant and tour the castle museum."

"The service was great the food was amazing and beautiful and clean hotel, the only downside is that there is no AC expect for the suite."

"Due to my late arrival and early departure, I did not interact directly with staff, only through messaging. However, they were VERY attentive and super helpful. The room and facility were clean and organized. It’s not the newest place in the world, but is very well kept and quite charming. I had absolutely not complaints. With the recent heat wave, the fan that was in the room was a welcome treat! Thanks for a very pleasant stay!!"

"The hotel was clean and the staff were polite. The only downside was that everything cost money. For example, you have to pay for slippers that are provided free of charge everywhere. It was a bit far from the city center and after 7 pm, the area was completely silent and nowhere was open. I do not recommend this hotel for smokers."

"千万别踩坑，这家住宿态度差，糟糕透了，是我住过的最差的酒店！千万不要踩坑！超级差！安排房间有歧视，我们亚洲人不要入住这个酒店！听劝！Avoid this place at all costs. The staff’s attitude was terrible, and the overall experience was absolutely awful. This is the worst hotel I have ever stayed in! The way the rooms were assigned felt discriminatory. I strongly advise Asian travelers not to stay at this hotel. Please take this warning seriously—do not make the same mistake. Extremely disappointing! Évitez absolument cet établissement. L’attitude du personnel était...

"Great place to stay, very kind staff"

"Had free water dispenser right outside our room, cold, still or fizzy - a life saver in the hot weather we had. Room was clean and staff very polite and helpful."

"Room actually had air conditioning, so that was nice. Great location. The included breakfast was the worst meal I had in two weeks in Europe."

"Staff were quite good and helpful . Rooms were a good size . Tv was up to date .convenient to have to free access to city travel by trains and bus that the hotel offers and station adjacent to the hotel . A couple things I would like to have had would be a Safe in the room for our valuables another would be a coffee machine rather than buying one from lobby or adjacent property. If your like me I have my coffee before I go anywhere in the morning . Overall all it was a nice stay ."