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"We really enjoyed our stay at Tanoa Tusitala and would highly recommend it. The food was delicious, rooms very clean, lovely pool area and the cocktails were fabulous. We aren't forgetting the staff, they too were amazing, so helpful and friendly!! We would book again!! "

"We had the BEST massages ever at the Manaia Spa. While the walk up to the spa is a bit ‘tired’ the walk is more than compensated by the thoroughly professional and therapeutic massages we experienced. The staff here saw that our needs were met at every interaction. It is good to see that this resort is endeavouring to build its good reputation under new strategic management. We have booked again for Christmas with the family. Our grand kids will LOVE the pool!!"

"Nice two night stay before setting off to the big island. Close to the car ferry wharf. Staff very helpful. Great location."

"I made reservations at this hotel and immediately canceled. I was denied a refund and found out they resold my room. This is called robbery by policy."

"air con in one of the rooms not working - reported to front desk but not fixed - kitchen items not working like hot water kettle and microwave "

"Loved our 2 night stay here, perfect beachfront location, room was beautifully presented, very clean, comfy bed, lovely clean crisp bedsheets & towels, loved that the beds also had a warm blanket, showers had hot water & a strong aircon. Loved the basic menu at the restaurant, food was flavorful, Curry was amazing, chop suey also very good. Staff were very friendly & helpful too, will definitely be back again."

"The customer service drom rhe staff was amazing."

"Unfortunately we were only met with frustration/dissatisfaction and mostly disappointment Our room didn’t have hot water, we mentioned this everyday and only got it for one day which was the second day we stayed that was the best shower until we got back at the end to shower again and until every other day was just too cold hot water wasn’t working. After being out all day you just want to enjoy some hot water after coming back during the night. The shower also clogged up we mentioned this a couple times and we were told on the 3rd day by a staff member we were turning it on wrong I mean how should we know, my partner isn’t Samoan so by far this wasn’t good for him. Due to this we left the hotel after we couldn’t handle it no more. we didn’t ask for a refund for our last 2 nights we stayed there and there was just no other option besides the apologies from other staff members just had enough. Disappointed! Room 17 do not stay here. A few staff were lovely including the supervisor who’s Fijian and a couple who were hotel staff otherwise I wouldn’t recommend anyone to stay there X "

"The service is good. People are so friendly and kind. Very helpful."