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"Exceptional customer service and overall quality"

"An absolute (new) hidden gem for London hotel options! I had the pleasure of staying a few nights and I highly recommend it. The staff are lovely and a shout-out to the reception team who were friendly, helpful, and supportive. The hotel is very new and so has the new-smell vibe and so make for a very comfortable stay. The room was very well appointed and a comfortable size for central London, with excellent soundproofing from external noise and between rooms. The bed was great and the bathroom...

"The staff at this property were incredibly friendly and provided exceptional service. The breakfast buffet was simply amazing, perhaps the best we’ve ever had. We had a fantastic experience and will definitely be returning to this property next time we’re in London."

"Good"

"Eva was awesome! Great service with our luggage."

"Centrally located. Spotless and kind reception staff. Right by the Sky Garden, short walk to Tower Bridge, Close to many underground stations. I just wish they had daily room service. Other than than, great place, great value"

"Great hotel, very well appointed, staff is very helpful and friendly. Breakfast is great. Rooms were surprisingly large for London, especially with the Marriot Bonvoy upgrades if you have a level that entitles you to an upgrade. Really enjoyed our stay!"

"Staff were excellent, close to tube stations, we tried to get a reservation our first day at the rooftop bar but they couldn't accommodate us due to low staffing. They did allow us to see the views. Only 1 elevator working our 3 days, long waits unfortunately. Room was cozy, there was a heatwave during our visit and AC didn't bring down the temperature as much as we would have liked. Overall a nice hotel in a fairly quiet area."

"Staff were helpful. Beds are small for a couple, and uncomfortable. The courtyard is used for smoking, which is unpleasant when getting one of the lifts. Kitchen facilities are reasonable. WiFi is decent for work or streaming."

"Very good area!"

"Ok, but uncomfortable "

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"Room was spacious and well maintained. Bed was very comfortable and it was nice to have both a bath and shower in the room. Staff were very helpful and pleasant. The hotel had good facilities including a gym and a restaurant/ bar. Very good location, only a few minutes from the tube and very near Tower Bridge, however was not too loud or busy. Overall, would definitely recommend this hotel!"

"Modern, very clean, well laid out and roomy aparthotel room. The three of us enjoyed our stay in this lovely room. It had everything we needed to be comfortable. The wifi and AC worked well and we slept well in the beds. When I had a question or request the host responded quickly. The location of the hotel is excellent. It is close by St Paul's Cathedral. There is easy access to the tube. However, some sites like the Tate Modern or Borough Market are within walking distance. We would definitely...

"Everything was great except the shower strength was not great, head of handheld was leaking water so made pressure quite weak"

"Lovely stay at the Ibis Southwark. A warm welcome on arrival and we were able to get an early check in which was much appreciated. Room was spotlessly clean, tea and coffee provided in room as were bathroom toiletries. Ideally situated near the South Bank and Borough Market. Continental breakfast was varied and plentiful, the fresh pastries were delicious, We loved the quirky decor which added real character to the hotel. All the staff were friendly and helpful, We haven’t stayed here before...

"Great location. Well-maintained and very clean. Definitely a good value in central London."

"Great location, quiet at night. Breakfast was great with a good selection. Hotel is beautiful and well maintained."

"Great location, very comfortable room, nice breakfast, special recognition of my husband's birthday"