Search Hotels by Best Western in Gomez Palacio from 2.780.216 ₫

"I booked this for 10 days for a child that needed brain surgery. Her surgery was cancelled and the hotel and Expedia both refused to cancel. No one stayed in the room. I have stayed in this hotel numerous times. I have always had a very nice stay here. The staff here have always been very nice in the past. Probably I need to re-evaluate my choices."

"Este hotel ya debería estar cerrado para ser remodelado. Es un fraude para el huésped pues sus imágenes muestran limpieza y habitaciones en buenas condiciones lo cual no es cierto, ni siquiera en el área ejecutiva..el primer piso esta prácticamente abandonado, las alfombras parece que no les ha pasado una aspiradora en años, no habia papel de baño,mucho menos botellas de agua, sábanas y cortinas arrugadas , cojines sucios, toallas super viejas, nejas y deshilachadas, y se respira polvo, y aun asi se atreven a asignarte habitación en esa área. Tras reclamar me pasaron al área ejecutiva, la habitación mejoró en limpieza y afortunadamente ya no habia alfombra pero aun asi el piso en área común se veia muy socio. De nueva cuenta sábanas arrugadas , no olían limpio, toallas vieja, lámpara de escritorio rota y sin silla, tampoco habia botellas de agua y tuve que pedir rollo de papel para baño porque tampoco había. En fin , una pesadilla, lamentablemente llegué muy noche a hacer el check in y a esa hora ya era complicado salirme con mi niña pequeña a buscar otra opción de hotel en la ciudad."

"It was a very good and comfortable place to stay"

"The location was great, rooms were comfortable and well setout and whilst the breakfast was basic it was good. Front desk staff were pleasant and helpful"

"For our needs, the room was way too small. We were traveling with 2 medium sized dogs. And although IBIS is "dog friendly", there was no designated dog park or dog area. Also, no coffee was provided - an absolute must. The restaurant had a limited bar menu. Had to ask for 2 additional towels. On the plus side - Everything was clean. And for a single guest, most of the amenities and the size of the rooms are adequate."

"I had no hot water for 4 of the 6 days I stayed, only worked the first morning after the day of my check in. The front door looks so unsafe as it's just a regular door than anyone could break into. I was given 2 towels and 2 toilet paper rolls for the week. The bathroom and room had an overall smell. With no windows up open it's basically like staying at a hostel with cold water for showers. "

"This Hotel is Lying On Complementary Breakfast, It's Just A Coffee And Bread, Nothing else... The Room Very Uncomfortable, Too Small, The Restroom Way Too Small... NOT Recommended For Large People... You Can't Even Wipe Your A$$. Very Bad Hotel..."

"Exelent "

"Needs better house keeping and restroom odor needs to be check"