Nhà và căn hộ du lịch tại Gouda

"RoW was a delightful exoerience. Out of all of the options we found this was the most representative of the history involving Rotterdam's maritime history. The Owner provided phenomenal communication, answering all questions in detail and throughly. She also privided us with an account of the work done on the Wilhemina and scrumptious breakfasts!"

"The listing failed to state that an expensive cleaning fee would apply and we were advised of this by the hotel after the cancellation period had ended. This was challenged but the hotel continued to insist that it needed to be paid and that it was advised (despite it not being in the listing or the confirmation email). Hotels.com had to get involved via an escalated complaint. The check in experience was also poor as the keys were not in the lock safe. This was resolved. Despite this the...

"I'm coming from another country with bags then I discover that there is only stairs to take the bags and I have to take it by myself which is very hard for me. I receive the room without cleaning and ful of insects. When I complain they didn't do anything only the security help me by changing the room"

"The rooms were nice and suited what I needed for a week stay. I liked the spacious, comfy coworking space, and didn’t mind getting « essentials «  from cupboard to refresh towels, tp, coffee pods etc. But. The whole digital experience was awful. Had a problem with a window that wouldn’t shut at night, and couldn’t sleep with all the noise, it took 12 hours and 1 chatbot, 2 humans to finally come and tell me it broken and just leave it shut. We had a fire alarm at 9am, again no one to tell us...